Call Center RepresentativeCanvasser

BITNER BROTHERS CONSTRUCTION INC; United States; On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Employee discounts

Flexible schedule

Free uniforms

Opportunity for advancement

Training & development

Competitive Compensation

Commission

Career Growth Opportunities

Job summary

BITNER BROTHERS CONSTRUCTION INC is looking for a friendly Call Center Representative/Canvasser in the United States. In this role, you will manage inbound and outbound calls, helping customers identify their needs and providing effective solutions. The ideal candidate should have previous call center experience, excellent communication skills, and the ability to canvas areas by going door to door. The company emphasizes training and development for career growth opportunities.

Qualifications

• Previous experience as a Call Center Representative or in a similar role.
• Excellent phone and verbal communication skills.
• Highly organized with the ability to manage time effectively.

Responsibilities

• Receive inbound calls and place outbound calls.
• Identify the reason for the customer’s call and provide solutions.
• Document all customer interactions.

Skills

Phone communication skills

Active listening

Organizational skills

Compassionate demeanor

Customer service techniques

Job description

Benefits

• Employee discounts
• Flexible schedule
• Free uniforms
• Opportunity for advancement
• Training & development
• Benefits/Perks
• Competitive Compensation
• Commission
• Career Growth Opportunities

Job Summary

We are seeking a friendly and professional Call Center Representative/Canvasser to join our team. In this role, you will take inbound and outbound calls, communicate with customers to identify their needs and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and able to go door to door. As a Canvasser, you will be given routes to canvas. We are looking to build a Canvassing team that is willing to put in the time to go door to door and speak with homeowners. NO SOLICITING! NO COLD CALLING!

Responsibilities

• Receive inbound calls and place outbound calls
• Identify the reason for the customer’s call, collect relevant information, and provide solutions
• Refer to premade scripts for a variety of customer service topics
• Upsell products and services when appropriate
• Use best practices in customer service techniques to develop rapport and build relationships with customers
• Document all customer interactions
• Attend trainings to maintain up-to-date skills and knowledge

Qualifications

• Previous experience as a Call Center Representative or in a similar role
• Excellent phone and verbal communication skills
• Understanding of active listening techniques
• Highly organized with the ability to manage time effectively
• Able to canvas surrounding areas
• Personable and compassionate