Outbound Call Center Representative

Kaizen Lab Inc.; Peachtree Corners (GA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) plan

Paid Time Off

Job summary

Kaizen Lab Inc. is seeking outbound call center representatives for our Peachtree Corners, GA office. This full-time position involves scheduling appointments for our sales team by making outbound calls to businesses. The role includes a Monday to Friday work schedule from 9:00 A.M to 5:00 P.M. Initial work is fully on-site with the potential for a hybrid model based on performance.

The ideal candidate will have sales or call center experience, strong customer service skills, and proficiency in outbound calling techniques. Compensation ranges from $20-24/hr with performance incentives, totaling around $35,000 for the first year.

Qualifications

• One year of sales, call center, or collections experience preferred.
• Strong customer service or sales background required.
• Good conversation and people skills are essential.

Responsibilities

• Schedule appointments for Sales Reps through outbound calls.
• Communicate payroll and HR services to business owners.
• Perform outbound cold calling of approximately 200 numbers daily.

Skills

Sales experience

Customer service skills

Outbound calling

B2B sales

People skills

Job description

Payentryis actively seeking outbound call center reps for our call center in Peachtree Corners, GA. This position schedules sales appointments for our sales teams by cold calling businesses and business owners.

What You'll Do:

• Calling businesses to schedule appointments for our Sales Reps to meet with the business owners/decision makers to market our services
• Communicating our payroll, HR, and payroll tax services to business owners on the phone
• Scheduling virtual, in person and phone meetings between business owners and sales team members
• Outbound cold calling approximately 200 numbers daily in the call center from the call list
• Other duties as needed

What You Bring to the Table:

• One year of sales, call center or collections experience preferred
• Strong customer service or sales background
• Experience in outbound calling and warm calling techniques
• Prior experience in B2B sales and telemarketing would be beneficial
• Good conversation and people skills essential

Where You'll Work:

• Schedule: Monday-Friday 9:00 A.M to 5:00 P.M, initially fully on-site with the opportunity for a hybrid model based on performance
• This is a full time position that does not require weekends or late nights
• Commute to Peachtree Corners, GA is required initially before any remote opportunities are offered

Total Rewards and Growth:

• Compensation: $20-24 / hr earned on average by team members in position less than one year (includes $17 / hr. base pay + significant incentive compensation based on performance)
• Average total compensation: $35,000 for first year team members, $40,000 for team members in position over one year; over $50,000+ for top performing team members
• Benefits: Payentry offers a benefits package that includes Medical, Dental, Vision, Life, Paid Time Off and STD coverage as well as a 401(k) plan.

Payentry is an equal opportunity employer dedicated to non-discrimination in employment. We select the most qualified individual for the job based on job-related qualifications regardless of race, color, age, sex, religion, national origin, disability, sexual orientation, veteran status or any other status protected by federal, state or other applicable laws.

Reasonable accommodations request to apply or participate in the interview process may be submitted to [e-mail]