Call Center Representative

notifyMD; Chesapeake (VA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

ESOP

Medical, Dental, and Vision Insurance

Traditional 401k with company matching

Paid Time Off

Legal assistance programs

Job summary

notifyMD is hiring a Full-Time Call Center Representative in Chesapeake, VA. The role involves in-office duties, a 40-hour work week with 10-hour shifts, and requires one weekend day and holidays. You will provide high-quality support to diverse clients and participate in comprehensive training from day one.

Ideal candidates are great communicators with a positive attitude who enjoy helping people in an upbeat environment. Prior experience is not required, as training will cover essential skills.

Qualifications

• Strong English communication with good spelling and grammar.
• Typing speed of 35+ WPM.
• Ability to navigate a Windows-based computer environment.
• Reliable attendance with a flexible weekend schedule.

Responsibilities

• Greet callers and handle a high volume of incoming calls with professionalism and empathy.
• Gather, verify, and relay accurate message details for clients.
• Enter information into our computer system with high attention to detail.

Skills

Strong English communication

Typing 35+ WPM

Windows navigation

Reliable attendance

Weekend availability

Tools

Windows OS

Job description

Full-Time Call Center Representative

Location: Chesapeake, VA (In-Office) l Pay: $17.50/hr

Schedule: 40 hrs/week, 10-hr shifts l Must work one weekend day (Sat or Sun) and Holidays

At notifyMD, we pride ourselves on building a supportive, compassionate, and collaborative team. We provide high-quality support to a diverse range of clients - from medical practices to apartment complexes, and professional services. If you're a great communicator who loves helping people and working in an upbeat environment, we'd love to meet you!

No experience? No problem! We provide comprehensive training to set you up for success from day one.

What You'll Do

• Warmly greet callers and handle a high volume of incoming calls with professionalism and empathy.
• Gather, verify, and relay accurate message details so our clients can rely on us completely.
• Efficiently enter information into our computer system with high attention to detail.

What We're Looking For

• A welcoming, upbeat, and professional phone presence.
• Strong English communication skills (excellent spelling and grammar).
• Comfortable navigating a Windows-based computer environment.
• Typing speed of 35+ WPM.
• Reliable attendance and a strong work ethic.
• Flexibility to work one weekend day each week.

Benefits (Waiting Period May Apply)

• Employee Stock Ownership (ESOP) - Share in the company's success!
• Medical, Dental, and Vision Insurance
• Traditional 401k with company matching and Free Life Insurance
• Paid Time Off and Legal assistance programs

notifyMD is an Equal Opportunity Employer.