Call Center Representative

ProComm; Grover Square (SC); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

ESOP

Medical, Dental, and Vision Insurance

Traditional 401k with company matching

Paid Time Off

Life Insurance

Job summary

ProComm in Seneca, SC is hiring a Full-Time Call Center Representative to handle a high volume of calls with empathy and professionalism. The role requires accurate message relay, data entry, and a strong Windows-based workflow. Training is provided, and weekend availability is expected.

The position offers a pay range of $15–$18 per hour, with perfect attendance rewarded at the higher rate. In-office environment with comprehensive benefits and a supportive team culture.

Qualifications

• Strong English communication with excellent spelling and grammar.
• Typing speed 35+ WPM and accurate data entry.
• Comfortable using a Windows-based computer system.
• Reliable attendance and professional phone demeanor.
• Willingness to work one weekend day and holidays.

Responsibilities

• Greet callers warmly and handle a high volume of calls with professionalism.
• Gather, verify, and relay accurate message details.
• Enter information into the computer system with attention to detail.

Skills

English communication

Typing 35 WPM

Windows familiarity

Professional phone presence

Reliability

Tools

Windows OS

Job description

Full-Time Call Center Representative

Location: Seneca, SC (In-Office) l Pay: $15-$18/hr

Schedule: 40 hours/week, 10-hr shifts l Must work one weekend day (Sat or Sun) and Holidays

At ProComm, we pride ourselves on building a supportive, compassionate, and collaborative team. We provide high-quality support to a diverse range of clients – from medical practices to apartment complexes, and professional services. If you're a great communicator who loves helping people and working in an upbeat environment, we'd love to meet you!

No experience? No problem! We provide comprehensive training to set you up for success from day one.

What You'll Do:

• Warmly greet callers and handle a high volume of incoming calls with professionalism and empathy.
• Gather, verify, and relay accurate message details so our clients can rely on us completely.
• Efficiently enter information into our computer system with high attention to detail.

What We're Looking For:

• A welcoming, upbeat, and professional phone presence.
• Strong English communication skills (excellent spelling and grammar).
• Comfortable navigating a Windows-based computer environment.
• Typing speed of 35+ WPM.
• Reliable attendance and a strong work ethic.
• Flexibility to work one weekend day each week.

Pay: $18 / Hour with perfect attendance.

Perfect Attendance is considered being on time for the start of your shift, leaving and coming back on time from any breaks during your shift, and fully completing your assigned shift. Compensation without perfect attendance is $15 / Hour.

Benefits (Waiting period may apply):

• Employee Stock Ownership (ESOP) – Share in the company's success!
• Medical, Dental, and Vision Insurance
• Traditional 401k with company matching and Free Life Insurance
• Paid Time Off and Legal assistance programs

ProComm is an Equal Opportunity Employer.