Call Center Representative

Answermti-1; Atlanta (GA); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

ESOP

Medical, Dental, and Vision Insurance

Traditional 401k with company matching

Paid Time Off

Job summary

AMTI in Atlanta, GA is hiring a Full-Time Call Center Representative to greet callers, relay messages, and enter data with accuracy. This in-office role offers $16/hr and a 40-hour work week with 10-hour shifts.

You will receive comprehensive training, with one weekend day and some holidays required. Benefits include ESOP, medical/dental/vision, 401k with company match, paid time off, and life insurance. AMTI is an Equal Opportunity Employer.

Qualifications

• Strong English communication skills (excellent spelling and grammar).
• Typing speed of 35+ WPM.
• Comfortable navigating a Windows-based computer environment.

Responsibilities

• Greet callers and handle a high volume of incoming calls with professionalism and empathy.
• Gather, verify, and relay accurate message details.
• Enter information into the computer system with high attention to detail.

Skills

Communication skills

Typing speed

Windows OS

Attendance & reliability

Tools

Windows-based computer environment

Job description

Full-Time Call Center Representative

Location: Atlanta, GA (In-Office) l Pay: $16/hr

Schedule: 40 hours/week, 10-hrs Shifts l Must work one weekend day (Sat or Sun) and Holidays

At AMTI, we pride ourselves on building a supportive, compassionate, and collaborative team. We provide high-quality support to a diverse range of clients – from medical practices to apartment complexes, and professional services. If you're a great communicator who loves helping people and working in an upbeat environment, we'd love to meet you!

No experience? No problem! We provide comprehensive training to set you up for success from day one.

What You'll Do:

• Warmly greet callers and handle a high volume of incoming calls with professionalism and empathy.
• Gather, verify, and relay accurate message details so our clients can rely on us completely.
• Efficiently enter information into our computer system with high attention to detal.

What We're Looking For:

• A welcoming, upbeat, and professional phone presence.
• Strong English communication skills (excellent spelling and grammar).
• Comfortable navigating a Windows-based computer environment.
• Typing speed of 35+ WPM.
• Reliable attendance and a strong work ethic.
• Flexibility to work one weekend day each week.

Benefits (Waiting period may apply):

• Employee Stock Ownership (ESOP) – Share in the company's success!
• Medical, Dental, and Vision Insurance
• Traditional 401k with company matching and Free Life Insurance
• Paid Time Off and Legal assistance programs

AMTI is an Equal Opportunity Employer.