Call Center Representative

Bishop & Company, Inc.; Honolulu (HI); Vor Ort; USD 19.000 - 28.000; Vollzeit

Zusammenfassung

Bishop and Company is seeking a dedicated Call Center Representative to join its medical insurance team in Honolulu, HI. You will handle enrollment processes, assist members with inquiries, and support Medicare operations.

This role requires strong PC skills, excellent communication, and the ability to multitask in a fast-paced environment. Applicants should be ready to interview immediately and work Monday–Friday with occasional overtime.

Qualifikationen

• High school diploma or equivalent; some college coursework preferred
• Prior call center or healthcare enrollment experience is a plus
• Ability to read enrollment documents and policies

Aufgaben

• Handle enrollment processes
• Assist members with inquiries
• Support Medicare activities

Kenntnisse

Computer skills

Verbal communication

Written communication

Multitasking

Typing speed

Enrollment docs

Lifting 20 lbs

Ausbildung

High school diploma

Tools

Microsoft Word

Microsoft Excel

Outlook

Jobbeschreibung

Call Center Representative Bishop and Company is seeking a dedicated Call Center Representative to join a vibrant medical insurance team. As a key player in internal operations, you'll handle enrollment processes, assist members with inquiries, and support Medicare activities.

What You’ll Need to Succeed

• Strong computer skills with proficiency in PC, Microsoft Office (Word, Excel, Outlook)
• Excellent verbal and written communication abilities
• Ability to multitask efficiently with minimal supervision
• Quick learner capable of adapting to new tasks and retaining information
• Experience in data entry and typing at 50-60 WPM
• Ability to read and interpret enrollment documents and policies
• Capable of lifting at least 20 lbs

Nice to Have Skills

• Prior experience in call servicing or healthcare support
• Knowledge of government and insurance compliance standards

Preferred Education and Experience

• High school diploma or equivalent; some college coursework preferred
• Prior experience in a similar call center or healthcare enrollment role is a plus
• Ability to support inbound and outbound calls supporting Medicare operations

Additional Information: Schedule: Monday – Friday, 7:45am – 4:30pm Overtime during the week and weekend may be required per business needs.

Projected Dates and Pay

• Projected Start Date: ASAP
• Projected End Date: 01/29/2027, with a possible extension
• Pay rate: $17/hour

No relocation, In-state applicants only. Must be available to interview immediately.

Location: Honolulu, HI

EEO/AA/DISABLED/VETS