Premium Billing Representative II

Bishop & Company, Inc.; Hawaii; Hybrid; USD 26,000 - 37,000; Part time

Benefits offered by this job

Paid Holidays

Paid Vacation

Health Insurance

401(k) with Company Match

Job summary

Bishop & Company, Inc. is seeking a Premium Billing Representative II for a healthcare-related organization in Honolulu. This is a hybrid, temp-to-hire role offering a detailed billing focus and collaboration with multiple departments.

The position emphasizes accuracy, timely processing of transactions, and exceptional customer service. The ideal candidate will have 2+ years in billing or customer service, strong computer skills, and the ability to learn new systems quickly.

Qualifications

• High school diploma or equivalent.
• Minimum of two years' customer service and/or billing experience.
• Strong computer proficiency, including Microsoft Office.
• Excellent verbal, written, and interpersonal communication skills.
• Ability to use a 10-key by touch.
• Experience with computerized accounting systems.
• Strong mathematical aptitude, including percentages, ratios, and proportions.
• Exceptional attention to detail, organization, and time management skills.
• Ability to quickly learn new systems and processes.

Responsibilities

• Process premium billing transactions, including payments, adjustments, and account updates.
• Research, analyze, and resolve billing discrepancies and account variances.
• Assist with monthly invoice preparation and billing issue resolution.
• Respond to customer inquiries via phone, email, and in-person interactions.
• Coordinate with internal departments to resolve account-related issues and maintain accurate records.
• Maintain detailed documentation within billing systems according to established procedures.
• Support department operations and workflow continuity through collaboration and teamwork.
• Perform additional duties and special projects as assigned.

Skills

Customer service

Billing

Accounting

Attention to detail

Time management

Communication skills

10-key by touch

Education

High school diploma or equivalent

Associate degree

Tools

Microsoft Office

Microsoft Teams

Salesforce

Sage

QNXT

Billing systems

Job description

Job Description

Premium Billing Representative II

Bishop & Company is seeking a Premium Billing Representative II for a healthcare-related organization in Honolulu, HI.

This is an excellent opportunity for a detail-oriented professional with customer service, billing, or accounting experience who thrives in a collaborative office environment and enjoys problem solving, account reconciliation, and providing exceptional customer service.

Position Details

• Job Type: Temp-to-Hire


• Pay: $22.70 per hour


• Location: Honolulu, HI 96813


• Schedule: Monday-Friday, 8:00 AM-5:00 PM


• Work Environment: Hybrid opportunity available upon manager approval

Key Responsibilities

• Process premium billing transactions, including payments, adjustments, and account updates.


• Research, analyze, and resolve billing discrepancies and account variances.


• Assist with monthly invoice preparation and billing issue resolution.


• Respond to customer inquiries via phone, email, and in-person interactions.


• Coordinate with internal departments to resolve account-related issues and maintain accurate records.


• Maintain detailed documentation within billing systems according to established procedures.


• Support department operations and workflow continuity through collaboration and teamwork.


• Perform additional duties and special projects as assigned.

Qualifications

Required:

• High school diploma or equivalent.


• Minimum of two (2) years of recent customer service and/or billing experience.


• Strong computer proficiency, including Microsoft Office applications.


• Excellent verbal, written, and interpersonal communication skills.


• Ability to use a 10-key by touch.


• Experience working with computerized accounting systems.


• Strong mathematical aptitude, including percentages, ratios, and proportions.


• Exceptional attention to detail, organization, and time management skills.


• Ability to quickly learn new systems, processes, and technologies.

Preferred:

• Associate degree.


• Knowledge of basic accounting principles.

Technical Skills

Experience with the following systems is a plus:

• Microsoft Office Suite


• Microsoft Teams


• Salesforce


• Sage


• QNXT


• Other billing and customer account management systems

Physical & Work Environment

• Office environment with moderate noise levels.


• Frequent use of computers, phones, and standard office equipment.


• Position may be eligible for a hybrid work arrangement upon approval.

Benefits

Bishop & Company offers attractive, competitive benefits to qualifying temporary and contract employees, including:

• Paid Holidays


• Paid Vacation


• Health Insurance


• 401(k) with Company Match

Location: Honolulu, HI

No relocation assistance available. In-state applicants only. Must be available to interview immediately.

Bishop & Company is an Equal Opportunity Employer.