Customer Care Administrative Clerk

Bishop & Co.; Honolulu (HI); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health insurance

Paid holidays

Paid vacation

401k matching

Job summary

Bishop & Company is seeking a dependable Administrative Support Clerk for a one-year assignment in Honolulu, HI. The role supports the Customer Care Center with data entry, file management, and routine clerical duties in a fast-paced office environment.

The ideal candidate demonstrates strong communication, organization, and confidentiality while handling customer records and correspondence. On-site, full-time with competitive benefits.

Qualifications

• Previous clerical or office support experience preferred.
• Proficiency in Outlook, Excel, Word.
• Strong organizational skills with attention to detail.
• Excellent written and verbal communication.
• Ability to prioritize workload and meet deadlines.
• Comfortable using computers and standard office equipment.
• Ability to quickly learn new systems and follow established processes.
• Dependable, self-motivated, capable of working independently with minimal supervision.
• Strong interpersonal and teamwork skills.

Responsibilities

• Receive, sort, scan, and process incoming customer correspondence, returned mail, and related documents.
• Perform accurate data entry and update customer records within internal systems.
• Organize, maintain, and track both electronic and physical files and records.
• Monitor and distribute incoming correspondence to appropriate departments and personnel.
• Prepare and maintain spreadsheets, tracking logs, and basic reports.
• Provide clerical and administrative support to Call Center supervisors and staff.
• Handle sensitive customer information with discretion, confidentiality, and professionalism.
• Operate standard office equipment, including computers, scanners, printers, and copiers.
• Assist with other administrative and office support duties as assigned.

Skills

Data entry

Organizational skills

Attention to detail

Written and verbal communication

Microsoft Office

Independence

Teamwork

Tools

Outlook

Excel

Word

Job description

Bishop and Company is staffing for a Customer Care Administrative Support Clerk for an initial 12 month assignment with the potential for extension based on business needs, budget, and performance.

Our client's Customer Care Support Center is seeking a dependable and detail-oriented Administrative Support Clerk to provide clerical and administrative support for daily operations. This role is ideal for an organized professional who enjoys working in a fast-paced office environment and is comfortable handling customer correspondence, data entry, document processing, and records management. The successful candidate will demonstrate strong attention to detail, professionalism, and a commitment to maintaining confidentiality while supporting customer service and administrative functions.

Responsibilities

• Receive, sort, scan, and process incoming customer correspondence, returned mail, and related documents.
• Perform accurate data entry and update customer records within internal systems.
• Organize, maintain, and track both electronic and physical files and records.
• Monitor and distribute incoming correspondence to appropriate departments and personnel.
• Prepare and maintain spreadsheets, tracking logs, and basic reports.
• Provide clerical and administrative support to Call Center supervisors and staff.
• Handle sensitive customer information with discretion, confidentiality, and professionalism.
• Operate standard office equipment, including computers, scanners, printers, and copiers.
• Assist with other administrative and office support duties as assigned.

Qualifications

• Previous clerical, administrative, or office support experience preferred.
• Proficiency in Microsoft Office applications, including Outlook, Excel, and Word.
• Strong organizational skills with exceptional attention to detail and accuracy.
• Excellent written and verbal communication skills.
• Ability to prioritize workload, manage multiple tasks, and meet established deadlines.
• Comfortable using computers and standard office equipment.
• Ability to quickly learn new systems and follow established processes and procedures.
• Dependable, self-motivated, and capable of working independently with minimal supervision.
• Strong interpersonal and teamwork skills with a positive, professional attitude.
• Ability to maintain strict confidentiality when handling customer records and information.

Additional Information

Job Type: One year contract (with potential extension), full time, on-site

Pay: $22/hr

Hours: Monday-Friday from 7:30 am to 4:00 pm

Location: Downtown, Honolulu, 96813

Parking: not provided

Location: Honolulu, HI

No relocation, In-state applicants only. Must be available to interview immediately.

Benefits

• Bishop & Company offers its temporary and contract employees attractive, competitive benefits, including paid holidays, paid vacation, health insurance, and matching 401k plan for all those who qualify!