Call Center Representative

Ultimate Staffing Services; Hamden (CT); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Weekly pay

Medical benefits

Up to $19/hr

Job summary

Ultimate Staffing Services in Hamden, CT is seeking a Call Center Representative to join our team. You will handle a high volume of calls, assist customers politely, and update client information in the system. A minimum of 2 years in customer service and strong written and verbal communication are required.

We offer weekly pay, up to $19/hr, and medical benefits. Successful candidates are detail-oriented multitaskers who can resolve inquiries and complaints promptly, create purchase orders, and

Qualifications

• Minimum of 2 years experience in customer service.
• Strong written and verbal communication.

Responsibilities

• Handle high volume of incoming calls
• Assist customer in a polite and friendly manner
• Create purchase orders, update client information in system
• Manage client accounts and support in technical issues
• Resolve any client and customer inquiries and complaints in a timely manner
• Update internal databases while fielding calls from customers and/or clients
• Answer pertinent questions as best to your ability to service the caller

Skills

Customer service

Communication skills

Multitasking

Attention to detail

Job description

Call Center Representative (JN -062025-399606) Hamden, Connecticut

Salary: USD18 - USD19 per hour

Ultimate Staffing is looking for great Customer Service Representatives to work in a call center environment.

We service many clients in a broad variety of industries that are in need of strong Customer Service Representatives. A successful candidate in this position will have a minimum of 2 years prior experience in a customer service position. The ability to multi task and have strong attention to detail is imperative to being a successful and effective member of the customer service team.

What's in it for you?

• Weekly pay
• Up to $19/hr
• Medical benefits offered

Responsibilities:

• Handle high volume of incoming calls
• Assist customer in a polite and friendly manner
• Create purchase orders, update client information in system
• Manage client accounts and support in technical issues
• Resolve any client and customer inquiries and complaints in a timely mannerUpdate internal databases while fielding calls from customers and/or clients
• Answer pertinent questions as best to your ability to service the caller

Requirements:

• Minimum of 2 years experience in customer service setting
• Strong communication both written and verbal