Call Center Representative, E Hartford (onsite)

TEEMA Solutions Group; East Hartford (CT); On-site; USD 26,174; Full time

Job summary

A staffing solutions company is looking for an Administrative Support professional in East Hartford, CT. This role involves handling high-volume inbound calls, managing payment services, and performing data entry. Candidates need at least 1 year of customer service experience, excellent communication skills, and a High School Diploma or GED. The position offers a long-term contract and requires availability for Monday to Friday shifts from 8 AM to 5 PM.

Qualifications

• 1+ year of customer service experience in a call center.
• Professional communication skills to handle high-stress situations.
• Good computer skills and ability to learn new software quickly.

Responsibilities

• Handle high volume inbound calls in a fast-paced environment.
• Manage critical tasks including data entry and content management.
• Respond to callers regarding confidential information.

Skills

Customer service experience

Communication skills

Computer skills

Decision-making skills

Education

High School Diploma or GED

Job description

East Hartford, CT - Onsite Office Contract Role

• Shift: Monday to Friday, 8:00 AM to 5:00 PM, long-term contract
• Pay Rate: $19 per hour, paid weekly
• Schedule: Full-time, 40 hours per week

Launch Your Career in a Dynamic Office Environment!

Are you ready to sharpen your skills and contribute to a vital part of business operations? This role offers an exciting opportunity to grow your professional expertise in administrative support, data management, and process optimization while working in a collaborative and fast-paced environment.

What You'll Do

• Takes and responds to a high volume of inbound calls in a fast‑paced environment
• Works with multiple software programs and toggles between programs using dual monitors
• Patiently and compassionately responds to callers regarding confidential information
• Be at the forefront of business operations by managing critical tasks like front‑end duties, image and data capture, payment services, and content management for documents and transactions.
• Data entry of information into a variety of tracking systems

What you'll need

• At least 1+ year(s) of customer service experience within a call center setting. Must be able to handle a high volume of calls and have excellent decision‑making skills
• Professional and excellent communication skills; personable and able to handle high‑stress calls
• Good computer skills; able to learn new software easily
• High School Diploma or GED
• Able to undergo and pass a background check and drug screen, including marijuana and CBD

Why Apply to This Role

Gain valuable expertise in administrative operations and data management—skills highly sought after in a variety of industries.

Work with a supportive team that values accuracy, efficiency, and professional growth.

Build a strong foundation for future roles in office administration, operations management, or related fields.

What We’re Looking For

• Typing speed of at least 40 WPM.
• A proactive attitude and a drive to excel in a professional office environ