CSR, Call Center, E Hartford, CT

Hire Evolution Consulting; East Hartford (CT); On-site; USD 23,419 - 31,684; Full time

Job summary

TEEMA Solutions Group in East Hartford, CT is seeking a detail-oriented administrative and customer service professional for a full-time, long-term contract role. You will handle a high volume of inbound calls, provide accurate information, perform data entry, and support daily operations with accuracy and efficiency.

A background check and drug screen are required, and applicants with a completed degree may be considered if no call center experience.

Qualifications

• 1 year of call center experience minimum.
• Typing speed of at least 30 words per minute with a test.
• High School diploma or GED.
• Background check is required.
• Drug screen is required.
• Clients may consider degree holders without call center experience.

Responsibilities

• Handle a high volume of inbound calls professionally and efficiently.
• Assist customers by providing accurate information and resolving inquiries.
• Navigate multiple software applications across dual monitors.
• Enter and maintain accurate data following established processes.
• Support day-to-day administrative operations and contribute to workflow efficiency.
• Maintain high levels of accuracy and organization in all tasks.

Skills

Call center experience

Typing 30 wpm

Education

High School diploma or GED

Job description

Schedule: Monday to Friday | 8:00 AM – 5:00 PM
Job Type: Full-time, Long-Term Contract (40 hours/week)
Pay: $19.94/hour, paid weekly

Looking for an opportunity to build your administrative and customer service experience with a well-established organization? We're seeking a detail-oriented professional who thrives in a fast-paced environment and enjoys helping customers while keeping operations running smoothly.

What you'll do

• Handle a high volume of inbound calls with professionalism and efficiency.
• Assist customers by providing accurate information and resolving inquiries.
• Navigate multiple software applications simultaneously using dual monitors.
• Enter and maintain accurate data while following established processes.
• Support day-to-day administrative operations and contribute to an efficient workflow.
• Maintain a high level of accuracy, organization, and attention to detail in all tasks.

What you'll need

• A minimum of 1 year of call center experience
• Must type at least 30 wpm, there will be a typing test
• High School diploma or GED
• Able to undergo and maintain a background check
• Able to pass a drug screen
• If you do not have any call center experience, but do have a completed degree, the client will consider you.