Call Center Representative

Luxury Bath Technologies Corporate; Folsom (CA); On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

Opportunities for growth

Generous commission structure

Job summary

A home remodeling company is seeking a Call Center Representative based in Elk Grove, CA. This part-time role involves handling inbound and outbound calls, ensuring exceptional customer service, and assisting clients with inquiries and appointments. Applicants should possess strong interpersonal skills and prior experience in a call center or customer-facing setting. This position offers opportunities for growth and a generous commission structure, with 2 openings available, each requiring fewer than 30 hours per week.

Qualifications

• Experience in a call center or customer-facing role is preferred.
• Ability to work on-site in Elk Grove, CA.
• Additional training or education is a plus.

Responsibilities

• Handle inbound and outbound calls.
• Provide exceptional customer service and address client inquiries.
• Assist with scheduling appointments and resolving customer concerns.

Skills

Excellent customer service skills

Strong interpersonal skills

Computer literacy

Effective communication

Problem-solving skills

Education

High school diploma or equivalent

Job description

Call Center Representative

Company Description

Rose Remodeling is a trusted home remodeling company serving the Sacramento, North Bay, and San Joaquin areas of California. Our team of skilled professionals is dedicated to delivering high-quality remodeling services tailored to meet client needs. With decades of experience, we bring expertise and craftsmanship to every project, ensuring customer satisfaction. We are proud to be a reliable provider of exceptional home transformation solutions.

Role Description

This is a part-time on-site role for a Call Center Representative based in Elk Grove, CA. The Call Center Representative will handle inbound and outbound calls, provide exceptional customer service, and address client inquiries. Daily tasks include assisting with scheduling appointments, resolving customer concerns, and ensuring customer satisfaction. Attention to detail and the ability to communicate effectively will be key responsibilities in this role.

Qualifications

• Excellent customer service and customer support skills
• Strong interpersonal skills to build and maintain client relationships
• Proficient in computer literacy with the ability to navigate customer management systems
• Commitment to achieving customer satisfaction through effective communication and problem-solving
• Previous experience in a call center or customer-facing role is preferred
• Ability to work on-site in Elk Grove, CA
• High school diploma or equivalent; additional training or education is a plus
• Must have experience in the call center environment

**********This role offers opportunities for growth and a generous commission structure.

**********We have 2 openings for part time roles under 30hrs per week.