Call Center Representative

Bath Planet; Oakland (CA); On-site; USD 20,664 - 27,552; Part time

Job summary

Bath Planet in Oakland, CA is looking for a Part-Time Call Center Representative to join their dynamic team. If you possess strong call center experience and an energetic personality, you could make a difference in people's lives.

This role involves handling a high volume of calls, scheduling consultations, and supporting our sales team. Join us in making a direct impact while working in a collaborative environment.

Apply today if you’re driven, upbeat, and ready to grow with our winning team!

Qualifications

• Previous call center experience required.
• Strong and confident phone presence is essential.
• Need to be computer literate and able to navigate multiple systems.

Responsibilities

• Handle both outbound and inbound calls.
• Follow up with homeowners regarding remodeling inquiries.
• Schedule consultations and support the sales team.

Skills

Call center experience

Strong phone presence

Excellent listening skills

Friendly personality

Computer literacy

Self-motivation

Job description

Join our team of Exceptional Customer Success Representatives!

We’re looking for an energetic, professional Call Center Representative to join our growing remodeling company!

If you thrive in a fast-paced environment, have a genuine desire to make a difference in people's lives, love connecting with people, and have strong call center experience, we want to hear from you.

Position

Part-Time Call Center Representative

Location

In-office – Oakland, CA (near Alameda, CA)

Schedule

The schedule for this position includes day shifts as well as weekends and weekday evenings, with hours extending until 9:00 PM.

What You’ll Do

• Handle a high volume of both outbound and inbound calls
• Follow up with homeowners regarding remodeling inquiries
• Schedule consultations and support our sales team
• Maintain accurate records in our system
• Represent our company with professionalism and enthusiasm

Requirements

• Previous call center experience (required)
• Strong, clear, confident phone presence
• Excellent listening skills
• Energetic personality with a friendly voice and positive attitude
• Comfortable in a fast-paced environment
• Computer literate and able to navigate multiple systems
• Self-motivated and able to work independently at times
• Patience and empathy
• A personality where your smile can be heard through the phone
• Reliable and punctual
• Reliable method of transportation is a must

This is a great opportunity to join a dynamic remodeling company where your energy, professionalism, and communication skills make a direct impact.

If you’re driven, upbeat, and ready to grow with a winning team, apply today!