Call Center Representative

Luxury Bath Technologies Corporate; Lodi (CA); On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

Generous commission structure

Opportunities for growth

Job summary

A trusted home remodeling company is looking for a part-time Call Center Representative to handle customer inquiries in Elk Grove, California. Responsibilities include managing calls, scheduling appointments, resolving issues, and ensuring overall customer satisfaction. Candidates should possess strong customer service skills, interpersonal talents, and a high school diploma. This role offers opportunities for growth and has a generous commission structure. Join a team dedicated to delivering exceptional home transformation services.

Qualifications

• Excellent customer service and customer support skills.
• Strong interpersonal skills to build and maintain client relationships.
• Proficient in computer literacy with the ability to navigate customer management systems.
• Commitment to achieving customer satisfaction through effective communication and problem-solving.
• Previous experience in a call center or customer-facing role is preferred.
• Ability to work on-site in Elk Grove, CA.
• High school diploma or equivalent; additional training or education is a plus.
• Must have experience in the call center environment.

Responsibilities

• Handle inbound and outbound calls and provide exceptional customer service.
• Assist with scheduling appointments and resolving customer concerns.
• Ensure customer satisfaction through effective communication.

Skills

Customer service skills

Interpersonal skills

Computer literacy

Problem-solving

Education

High school diploma or equivalent

Job description

Call Center Representative

Company Description

Rose Remodeling is a trusted home remodeling company serving the Sacramento, North Bay, and San Joaquin areas of California. Our team of skilled professionals is dedicated to delivering high-quality remodeling services tailored to meet client needs. With decades of experience, we bring expertise and craftsmanship to every project, ensuring customer satisfaction. We are proud to be a reliable provider of exceptional home transformation solutions.

Role Description

This is a part-time on-site role for a Call Center Representative based in Elk Grove, CA. The Call Center Representative will handle inbound and outbound calls, provide exceptional customer service, and address client inquiries. Daily tasks include assisting with scheduling appointments, resolving customer concerns, and ensuring customer satisfaction. Attention to detail and the ability to communicate effectively will be key responsibilities in this role.

Qualifications

• Excellent customer service and customer support skills
• Strong interpersonal skills to build and maintain client relationships
• Proficient in computer literacy with the ability to navigate customer management systems
• Commitment to achieving customer satisfaction through effective communication and problem-solving
• Previous experience in a call center or customer-facing role is preferred
• Ability to work on-site in Elk Grove, CA
• High school diploma or equivalent; additional training or education is a plus
• Must have experience in the call center environment

**********This role offers opportunities for growth and a generous commission structure.

**********We have 2 openings for part time roles under 30hrs per week.