Call Center Representative

Bath Planet; San Leandro (CA); On-site; USD 24,796 - 33,062; Part time

Job summary

Bath Planet in Oakland, CA is seeking a part-time Call Center Representative to handle high-volume calls, schedule consultations, and support the sales team with a friendly, professional voice.

You will maintain accurate records, follow up on remodeling inquiries, and represent the company with energy and empathy in a fast-paced environment, including weekends and evenings. This role is onsite in Oakland.

Qualifications

• Previous call center experience (required).
• Strong listening and communication skills.
• Comfortable in a fast-paced environment.

Responsibilities

• Handle a high volume of both outbound and inbound calls.
• Follow up with homeowners regarding remodeling inquiries
• Schedule consultations and support our sales team
• Maintain accurate records in our system
• Represent our company with professionalism and enthusiasm

Skills

Call center experience

Strong phone presence

Active listening

Job description

Join our team of Exceptional Customer Success Representatives!

We’re looking for an energetic, professional Call Center Representative to join our growing remodeling company!

If you thrive in a fast-paced environment, have a genuine desire to make a difference in people's lives, love connecting with people, and have strong call center experience, we want to hear from you.

Position:

Part‑Time Call Center Representative

Location:

In‑office – Oakland, CA (near Alameda, CA)

Schedule:

The schedule for this position includes day shifts as well as weekends and weekday evenings, with hours extending until 9:00 PM.

What You’ll Do:

• Handle a high volume of both outbound and inbound calls
• Follow up with homeowners regarding remodeling inquiries
• Schedule consultations and support our sales team
• Maintain accurate records in our system
• Represent our company with professionalism and enthusiasm

Requirements:

• Previous call center experience (required)
• Strong, clear, confident phone presence
• Excellent listening skills
• Energetic personality with a friendly voice and positive attitude
• Comfortable in a fast-paced environment
• Computer literate and able to navigate multiple systems
• Self‑motivated and able to work independently at times
• Patience and empathy
• A personality where your smile can be heard through the phone
• Reliable and punctual
• Reliable method of transportation is a must

This is a great opportunity to join a dynamic remodeling company where your energy, professionalism, and communication skills make a direct impact.