Call Center Manager

Egreenservices; Worcester (MA); Presencial; USD 104.000 - 148.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Equity

Top-tier health benefits

Flexible work location

Descripción de la vacante

Ingersoll Rand in Worcester, MA is seeking a freelance Call Center Manager to lead onboarding, drive revenue KPIs, and manage client onboarding experiences. You will prospect via calls, emails, and social selling to fill the freelance pipeline and develop territory plans for the Worcester area.

You will represent Ingersoll Rand at trade shows and events, collaborating across teams to grow the client-centric footprint while balancing retention and acquisition costs.

Formación

• Excellent prospecting and onboarding skills.
• Ability to present ideas to stakeholders at all levels.
• 6+ years building trust and delivering results.
• Judgment shaped by years of real consequences.

Responsabilidades

• Walk new sales marketing clients through onboarding so they stick around.
• Prospect via cold calls, emails, and social selling to fill the freelance pipeline.
• Set and monitor KPIs tied to revenue, retention, and acquisition cost.
• Build territory plans that maximize coverage across Worcester, MA.
• Stitch together a referral program Ingersoll Rand customers want to share.
• Grow Ingersoll Rand's client-centric footprint one earned introduction at a time.
• Represent Ingersoll Rand at trade shows, conferences, and local networking events.

Conocimientos

Prospecting

Stakeholder communication

KPI management

Territory planning

Descripción del empleo

Revenue targets at Ingersoll Rand are public, ambitious, and yours to own the moment you take this Call Center Manager role. Set against the usual sales marketing listings, this freelance role at Ingersoll Rand stands out for one reason - it pays $104,000 - $148,000 and trusts you.

Key Responsibilities

• Walk new sales marketing clients through onboarding so they stick around
• Prospect via cold calls, emails, and social selling to fill the freelance pipeline
• Set and monitor KPIs tied to revenue, retention, and acquisition cost
• Build territory plans that maximize coverage across Worcester, MA
• Stitch together a referral program Ingersoll Rand customers want to share
• Grow Ingersoll Rand's client-centric footprint one earned introduction at a time
• Represent Ingersoll Rand at trade shows, conferences, and local networking events

What You'll Bring

• Quietly-ambitious problem-solving that doesn't wait for permission
• Comfortable presenting ideas to stakeholders at every level
• 6+ years building trust the slow, unglamorous way
• Judgment seasoned by at least 6 years of real consequences

We are Ingersoll Rand, a fast-growing sales marketing company headquartered in Worcester, MA. Collaboration over heroics is our default, and we'd rather win as a group than burn anyone out.

We back our team with $104,000 - $148,000, equity, top-tier health benefits, and the flexibility to work where you do your best thinking.

As of this visit, Ingersoll Rand is actively reviewing for the Call Center Manager role.