Flexible Call Center Manager; Freelance Sales Leader

Egreenservices; Worcester (MA); On-site; USD 104,000 - 148,000; Full time

Benefits offered by this job

Equity

Top-tier health benefits

Flexible work location

Job summary

Ingersoll Rand in Worcester, MA is seeking a freelance Call Center Manager to lead onboarding, drive revenue KPIs, and manage client onboarding experiences. You will prospect via calls, emails, and social selling to fill the freelance pipeline and develop territory plans for the Worcester area.

You will represent Ingersoll Rand at trade shows and events, collaborating across teams to grow the client-centric footprint while balancing retention and acquisition costs.

Qualifications

• Excellent prospecting and onboarding skills.
• Ability to present ideas to stakeholders at all levels.
• 6+ years building trust and delivering results.
• Judgment shaped by years of real consequences.

Responsibilities

• Walk new sales marketing clients through onboarding so they stick around.
• Prospect via cold calls, emails, and social selling to fill the freelance pipeline.
• Set and monitor KPIs tied to revenue, retention, and acquisition cost.
• Build territory plans that maximize coverage across Worcester, MA.
• Stitch together a referral program Ingersoll Rand customers want to share.
• Grow Ingersoll Rand's client-centric footprint one earned introduction at a time.
• Represent Ingersoll Rand at trade shows, conferences, and local networking events.

Skills

Prospecting

Stakeholder communication

KPI management

Territory planning

Job description

Ingersoll Rand in Worcester, MA is seeking a freelance Call Center Manager to lead onboarding, drive revenue KPIs, and manage client onboarding experiences. You will prospect via calls, emails, and social selling to fill the freelance pipeline and develop territory plans for the Worcester area.

You will represent Ingersoll Rand at trade shows and events, collaborating across teams to grow the client-centric footprint while balancing retention and acquisition costs.