Customer Success Specialist

Ingersoll Rand; Salt Lake City (UT); On-site; USD 69,000 - 95,000; Full time

Benefits offered by this job

Mentorship

Benefits

Flexibility

Job summary

Ingersoll Rand in Salt Lake City is seeking a Customer Success Specialist who will go beyond scripted responses. You will own the result, bring QA monitoring experience, and help tailor outreach for Utah. This role blends sales and customer success to drive meaningful outcomes.

You will build multi-channel campaigns, talk numbers with finance, and engage mid-level leadership. The team values mentorship, benefits, and flexibility as part of a collaborative Salt Lake City operation.

Qualifications

• 5 years of QA Monitoring experience.
• Ability to learn new sales/marketing systems quickly.
• Comfort presenting to mid-level leadership.
• Strong critical thinking and independent judgment.
• Genuine interest in the Utah market.

Responsibilities

• Talk numbers with finance, then talk vision with prospects.
• Stand up email sequences that get opened, not buried.
• Grow Ingersoll Rand's unfussy footprint one earned introduction at a time.
• Develop and execute multi-channel campaigns that drive qualified leads for Ingersoll Rand.
• Cultivate referral channels and strategic partnerships in Salt Lake City.
• Run experiments on sales marketing messaging and keep only what converts.

Skills

Learn new systems

Salt Lake City networking

Executive presentation

Critical thinking

UT market awareness

Job description

A Customer Success Specialist who only follows the script will be bored at Ingersoll Rand; we want the one who rewrites it for UT. Plainly put, Ingersoll Rand wants 5 years of QA Monitoring, will pay $69,000 - $95,000, and expects you to own the result.

Key Responsibilities

• Talk numbers with finance, then talk vision with prospects
• Stand up email sequences that get opened, not buried
• Grow Ingersoll Rand's unfussy footprint one earned introduction at a time
• Develop and execute multi-channel campaigns that drive qualified leads for Ingersoll Rand
• Cultivate referral channels and strategic partnerships in Salt Lake City
• Run experiments on sales marketing messaging and keep only what converts

What You'll Bring

• Ability to learn new sales marketing systems quickly and apply them effectively
• A Salt Lake City network, or the hustle to build one from scratch
• Demonstrated comfort presenting to mid-level leadership
• Critical thinking skills and sound, independent judgment
• An UT sensibility, or genuine curiosity about this market

The founders of Ingersoll Rand left bigger companies to build something collaborative in Salt Lake City, and sales marketing has been better for it. Our Salt Lake City team treats every retro like a chance to quietly upgrade how we operate.

We seal the offer with $69,000 - $95,000, mentorship, benefits, and flexibility, the four reasons UT talent picks Ingersoll Rand first.