Vallejo Call Center Manager - Growth, Coaching & Automation

Egreenservices; Vallejo (CA); In loco; USD 124.000 - 173.000; Tempo pieno

Vantaggi offerti da questo lavoro

Mentor program

Generous benefits

Vallejo, CA flexibility

Descrizione del lavoro

Production Solutions in Vallejo, CA is seeking a Call Center Manager to turn prospects into long-term customers and quotas into milestones. The role centers on owning campaigns, leveraging Jira Service Management, HubSpot, and Talkdesk to automate outbound efforts and grow brand awareness.

You will lead a tight team, report on ROI, and coach junior reps. The position offers growth opportunities, a mentor culture, and Vallejo, CA flexibility.

Competenze

• Strong communicator who can disagree without it getting personal.
• Ability to present to a CA-wide audience without a script.
• Adaptability and resilience when requirements shift.

Mansioni

• Build the campaign calendar that keeps Vallejo, CA pipeline full year-round.
• Run the manager account like it's the only one that matters.
• Use Work-Life Balance and HubSpot Service Hub tools to automate and scale outbound efforts.
• Grow brand awareness through HubSpot Service Hub and Jira Service Management initiatives.
• Script the webinar that fills the sales marketing top of funnel.
• Carry the CA number and the relationships that make it real.
• Report on attribution and channel ROI to inform the $124,000 - $173,000 budget cycle.
• Coach junior reps through their first slow-to-anger negotiation.

Conoscenze

Communication

Public Speaking

Team Collaboration

Strumenti

Jira Service Management

HubSpot Service Hub

Talkdesk

Descrizione del lavoro

Production Solutions in Vallejo, CA is seeking a Call Center Manager to turn prospects into long-term customers and quotas into milestones. The role centers on owning campaigns, leveraging Jira Service Management, HubSpot, and Talkdesk to automate outbound efforts and grow brand awareness.

You will lead a tight team, report on ROI, and coach junior reps. The position offers growth opportunities, a mentor culture, and Vallejo, CA flexibility.