Call Center Manager

Slack; Elgin (IL); A distancia; USD 103.000 - 157.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Remote flexibility

Competitive compensation

Growth opportunities

Descripción de la vacante

Slack in Elgin, IL is searching for a Call Center Manager who can be remembered as much as heard, guiding a fast-paced sales team to exceed targets and build the Slack brand locally. The role emphasizes strategic coaching, outbound and inbound leadership, and a culture of accountability in a dynamic market.

The compensation range is $103,000 to $157,000 annually with remote-friendly benefits and flexible schedules that support work-life balance, career growth, and continuous improvement in a

Formación

• Self-motivated with ability to work independently.
• Proficient with Talkdesk; bonus for cultural awareness.
• Strong drive to sharpen sales and marketing craft.
• Collaborative mindset to support the manager.

Responsabilidades

• Pitch upsells that feel like favors, not invoices.
• Qualify inbound leads and route them through funnel.
• Support manager AEs with prospecting and follow-up.
• Report on attribution and ROI to inform budget cycle.
• Open doors in Elgin, IL that a manager title alone can't.
• Spot churn risks and win them back.
• Pursue partnership angles in Elgin, IL.

Conocimientos

Self-motivation

Cultural Awareness

Collaboration

Curiosity

Herramientas

Talkdesk

Descripción del empleo

The Elgin market is crowded; Slack's next Call Center Manager wins by being remembered, not just heard. Match 8 years and Talkdesk to this Elgin job and you unlock $103,000 - $157,000, an internship schedule, and steady upward room.

Key Responsibilities

• Pitch upsells that feel like favors, not invoices
• Qualify inbound leads and route them through the sales funnel efficiently
• Support manager account executives with prospecting and follow-up strategy
• Report on attribution and channel ROI to inform the $103,000 - $157,000 budget cycle
• Open doors in Elgin, IL that a manager title alone can't
• Spot which Elgin accounts are about to churn and win them back
• Hunt for partnership angles no one in Elgin, IL has tried

What You’ll Bring

• Self-motivated and able to work independently with minimal oversight
• Practical command of Talkdesk, with bonus points for Cultural Awareness
• The discipline to finish the boring 20% that makes the rest matter
• Curiosity and a continuous drive to sharpen your sales marketing craft
• A collaborator who makes the manager review feel less like an exam
• Real curiosity about why Slack customers do what they do
• Demonstrated Cultural Awareness expertise in a fast-moving sales marketing environment

People choose Slack because we pair oddball-friendly technology with a team that genuinely cares, right here in Elgin. Our Elgin team would rather over-communicate than leave a teammate guessing at midnight.

Expect $103,000 - $157,000, yes, but also expect the kind of benefits and remote flexibility that make Mondays in Elgin feel lighter.

Reopened and refreshed, the search for a manager candidate runs hot today.