Remote Call Center Manager — Growth & Strategy Lead

Slack; Elgin (IL); Remote; USD 103,000 - 157,000; Full time

Benefits offered by this job

Remote flexibility

Competitive compensation

Growth opportunities

Job summary

Slack in Elgin, IL is searching for a Call Center Manager who can be remembered as much as heard, guiding a fast-paced sales team to exceed targets and build the Slack brand locally. The role emphasizes strategic coaching, outbound and inbound leadership, and a culture of accountability in a dynamic market.

The compensation range is $103,000 to $157,000 annually with remote-friendly benefits and flexible schedules that support work-life balance, career growth, and continuous improvement in a

Qualifications

• Self-motivated with ability to work independently.
• Proficient with Talkdesk; bonus for cultural awareness.
• Strong drive to sharpen sales and marketing craft.
• Collaborative mindset to support the manager.

Responsibilities

• Pitch upsells that feel like favors, not invoices.
• Qualify inbound leads and route them through funnel.
• Support manager AEs with prospecting and follow-up.
• Report on attribution and ROI to inform budget cycle.
• Open doors in Elgin, IL that a manager title alone can't.
• Spot churn risks and win them back.
• Pursue partnership angles in Elgin, IL.

Skills

Self-motivation

Cultural Awareness

Collaboration

Curiosity

Tools

Talkdesk

Job description

Slack in Elgin, IL is searching for a Call Center Manager who can be remembered as much as heard, guiding a fast-paced sales team to exceed targets and build the Slack brand locally. The role emphasizes strategic coaching, outbound and inbound leadership, and a culture of accountability in a dynamic market.

The compensation range is $103,000 to $157,000 annually with remote-friendly benefits and flexible schedules that support work-life balance, career growth, and continuous improvement in a