Call Center Manager

Energy Innovation Corp; Green Bay (WI); Hybrid; USD 77,000 - 123,000; Full time

Benefits offered by this job

Mentorship program

Benefits package

Job summary

Colliers International in Green Bay, WI is seeking a Call Center Manager to lead fast-paced campaigns and build scalable processes.

This role rewards results, not travel, with a strong focus on written communication and stakeholder alignment.

Qualifications

• 8+ years of written communication experience.
• Ownership mindset with fiscal accountability.
• Strong presentation and account management capabilities.
• Ability to build and leverage a Green Bay network or hustle to create one.
• Diplomacy to align stakeholders with differing viewpoints.

Responsibilities

• Coordinate with agencies and vendors to deliver campaigns on time and on budget.
• Cultivate referral channels and strategic partnerships in Green Bay.
• Keep the CRM honest so forecasts at Colliers International mean something.
• Build the Green Bay reference network that closes deals for you.
• Plant Colliers International in the sales marketing conversations buyers already trust.
• Stand up email sequences that get opened, not buried.

Skills

Written communication

Presentation skills

Account management

Stakeholder diplomacy

Networking (Green Bay)

Tools

CRM systems

Job description

The impact-driven part of this Call Center Manager job at Colliers International isn't the travel or the targets, it's how fast Talkdesk compounds when done right. The manager role rewards what you've built — 8 years of Written Communication — with $77,000 - $123,000 and a voice in Colliers International strategy.

Key Responsibilities

• Coordinate with agencies and vendors to deliver campaigns on time and on budget
• Cultivate referral channels and strategic partnerships in Green Bay
• Keep the CRM honest so forecasts at Colliers International mean something
• Build the Green Bay reference network that closes deals for you
• Plant Colliers International in the sales marketing conversations buyers already trust
• Stand up email sequences that get opened, not buried

What You'll Bring

• The kind of ownership that treats the company's money like your own
• A collaborator who makes the manager review feel less like an exam
• Enough Presentation Skills to be dangerous, enough Account Management to be trusted
• A Green Bay network, or the hustle to build one from scratch
• The diplomacy to align stakeholders who don't agree yet

Colliers International partners with organizations across Green Bay, WI to bring builder-led thinking to everyday sales marketing challenges. We default to documenting decisions so WI and remote teammates stay equally in the loop.

With $77,000 - $123,000 as the anchor, expect mentorship, a benefits package worth bragging about, and the latitude to work remote-first.

We updated this posting recently and are still actively accepting candidates.

If steady hybrid work with real stakes appeals to you, the Call Center Manager chair is waiting.