Call Center/Customer Service Rep

ahscareers; Mobile (AL); Teletrabalho; USD 32 000 - 42 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Employee Wellness Program

Comprehensive training

Career growth opportunities

Resumo da oferta

Automated Health Systems is seeking a Customer Service Representative for a remote role with in-person equipment pickup in Tallahassee, FL. You will assist individuals with benefits information and support, providing accurate guidance and top-tier service.

Candidates should have at least 2 years in a call center, healthcare knowledge or Medicaid familiarity, and strong PC skills. A HS diploma is required; an Associates degree is preferred. Bilingual abilities are a plus.

Qualificações

• Minimum 2 years' experience in a call center environment required.
• Experience in health/human services and knowledge of Medicaid preferred.
• Strong PC proficiency required.
• High School Diploma/GED required; Associates Degree preferred in social or behavioral sciences or related field.

Responsabilidades

• Assisting individuals with information and support regarding benefits.
• Providing accurate and consistent information.
• Providing quality customer service and support.

Conhecimentos

Call center experience

Bilingual skills

PC proficiency

Healthcare knowledge

Formação académica

High school diploma/GED

Associates degree preferred

Descrição da oferta de emprego

Automated Health Systems has Customer Service Representative positions available. These positions are remote but will require you to pick up equipment in Tallahassee, Florida.

Responsibilities

• Assisting individuals with information and support regarding benefits.
• Providing accurate and consistent information.
• Providing quality customer service and support.

Benefits

• Employee Wellness Program
• Comprehensive and ongoing training
• Strong company culture with career growth opportunities

Qualifications

• Minimum 2 years' experience in a call center environment required.
• Experience in health/human services and knowledge of Medicaid preferred.
• Strong PC proficiency required.
• High School Diploma/GED required; Associates Degree preferred in social or behavioral sciences or related field.
• Bilingual skills a plus.

AHS is an Equal Opportunity Employer.

"The Enlightened Choice in Health Service Management"