Call Center/Customer Service Rep

ahscareers; Cleveland (OH); Remote; USD 32,000 - 42,000; Full time

Job summary

Automated Health Systems is seeking Customer Service Representatives for remote roles requiring equipment pickup in Pittsburgh, PA. You will assist individuals with information on benefits and provide accurate, compassionate support.

Qualifications include minimum 2 years in a call center, strong PC skills, and a HS diploma with an associate degree preferred in social or behavioral sciences. Bilingual abilities are a plus, and AHS is an Equal Opportunity Employer.

Qualifications

• Minimum 2 years' experience in a call center environment required.
• Experience in health/human services and knowledge of Medicaid preferred.
• Strong PC proficiency required.
• High School Diploma/GED required; Associates Degree preferred in social or behavioral sciences or related field.
• Bilingual skills a plus.

Responsibilities

• Assisting individuals with information and support regarding benefits.
• Providing accurate and consistent information.
• Providing quality customer service and support.

Skills

Call center experience

PC proficiency

Bilingual (nice to have)

Education

High School Diploma/GED

Associate degree (social/behavioral sciences or related)

Job description

Automated Health Systems has temporary and regular Customer Service Representative positions available. These positions are remote but require you to pick up equipment in Pittsburgh, PA.

Responsibilities

• Assisting individuals with information and support regarding benefits.
• Providing accurate and consistent information.
• Providing quality customer service and support.

Benefits

• Health/Dental/Vision/401(k)/Paid Time Off
• Employee Wellness Program
• Comprehensive and ongoing training
• Strong company culture with career growth opportunities

Qualifications

• Minimum 2 years' experience in a call center environment required.
• Experience in health/human services and knowledge of Medicaid preferred.
• Strong PC proficiency required.
• High School Diploma/GED required; Associates Degree preferred in social or behavioral sciences or related field.
• Bilingual skills a plus.

AHS is an Equal Opportunity Employer.

Please visit our website for more information: www.automated-health.com

"The Enlightened Choice in Health Service Management"