Customer Service Representative/Call Center

ahscareers; Maryland Heights (MO); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Health benefits

401(k)

Paid time off

Wellness program

Training

Career growth

Job summary

Automated Health Systems in Maryland Heights, MO is seeking a Customer Service Representative to assist individuals with information and support regarding benefits, and to provide accurate, consistent information onsite.

The role emphasizes quality customer service, basic Medicaid knowledge preferred, and strong PC skills; bilingual candidates are a plus. Onsite position with benefits including health, dental, vision, 401(k) and training.

Qualifications

• One year of experience in a call center environment preferred.
• Experience in health/human services and knowledge of Medicaid preferred.
• Strong PC proficiency required.
• High School Diploma/GED required; Associates Degree preferred in social or behavioral sciences or related field.
• Bilingual skills a plus.

Responsibilities

• Assisting individuals with information and support regarding benefits.
• Providing accurate and consistent information.
• Providing quality customer service and support.

Skills

PC proficiency

Bilingual skills

Education

High School Diploma or GED

Associate's Degree in social/behavioral sciences or related field

Job description

Automated Health Systems has Customer Service Representative positions available in Maryland Heights, MO. These positions are onsite.

Responsibilities:

• Assisting individuals with information and support regarding benefits.
• Providing accurate and consistent information.
• Providing quality customer service and support.

Benefits:

• Health/Dental/Vision/401(k)/Paid Time Off
• Employee Wellness Program
• Comprehensive and ongoing training
• Strong company culture with career growth opportunities

Qualifications:

• One year of experience in a call center environment preferred.
• Experience in health/human services and knowledge of Medicaid preferred.
• Strong PC proficiency required.
• High School Diploma/GED required; Associates Degree preferred in social or behavioral sciences or related field.
• Bilingual skills a plus.

AHS is an Equal Opportunity Employer.

"The Enlightened Choice in Health Service Management"