Call Center/Customer Service Rep

ahscareers; Eufaula (AL); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health benefits

Wellness program

Training program

Career growth

Job summary

Automated Health Systems in Pittsburgh, PA is seeking a Customer Service Representative to assist individuals with information and support regarding benefits, delivering accurate and consistent information, and providing quality customer service.

This role offers remote/onsite flexibility with ongoing training and opportunities for career growth, creating a strong, supportive work culture.

Qualifications

• 2+ years in a call center environment.
• Experience in health/human services and knowledge of Medicaid preferred.
• Strong PC proficiency required.
• High School Diploma/GED required; Associates Degree preferred in social or behavioral sciences or related field.
• Bilingual skills a plus.

Responsibilities

• Assisting individuals with information and support regarding benefits.
• Providing accurate and consistent information.
• Providing quality customer service and support.

Skills

Call center experience

Healthcare experience

PC proficiency

Bilingual

Education

High School Diploma / GED

Associates degree in social/behavioral sciences or related field

Job description

Automated Health Systems has Customer Service Representative positions available in Pittsburgh, PA. These positions are remote/onsite.

Responsibilities:

• Assisting individuals with information and support regarding benefits.
• Providing accurate and consistent information.
• Providing quality customer service and support.

Benefits:

• Health/Dental/Vision/401(k)/Paid Time Off
• Employee Wellness Program
• Comprehensive and ongoing training
• Strong company culture with career growth opportunities

Qualifications:

• Minimum 2 years' experience in a call center environment required.
• Experience in health/human services and knowledge of Medicaid preferred.
• Strong PC proficiency required.
• High School Diploma/GED required; Associates Degree preferred in social or behavioral sciences or related field.
• Bilingual skills a plus.

AHS is an Equal Opportunity Employer.

Please visit our website for more information: www.automated-health.com

"The Enlightened Choice in Health Service Management"