Call Center/Customer Service Rep

ahscareers; Altoona (PA); Remote; USD 18,000 - 25,000; Full time

Benefits offered by this job

401(k) / PTO

Wellness program

Training program

Career growth opportunities

Job summary

Automated Health Systems is offering full-time remote Call Center/Customer Service Representative positions with equipment pickup on the first day at our Pittsburgh, PA location. You will assist individuals with information and support regarding benefits, providing accurate information and high-quality customer service.

The role requires at least 2 years in a call center, experience in health/human services, strong PC skills, and a high school diploma/GED (associates preferred).

Qualifications

• Minimum 2 years' experience in a call center environment required.
• Experience in health/human services and knowledge of Medicaid preferred.
• Strong PC proficiency required.
• High School Diploma/GED required; Associates Degree preferred in social or behavioral sciences or related field.
• Bilingual skills a plus.

Responsibilities

• Assisting individuals with information and support regarding benefits.
• Providing accurate and consistent information.
• Providing quality customer service and support.

Skills

Call center experience

PC proficiency

Bilingual

Education

High School Diploma or GED

Associates degree preferred in social/behavioral sciences

Job description

Automated Health Systems has full-time temporary and regular Call Center/Customer Service Representative positions available. These positions are remote but require you to pick up equipment on your first day, at our Pittsburgh, PA location.

Responsibilities:

• Assisting individuals with information and support regarding benefits.
• Providing accurate and consistent information.
• Providing quality customer service and support.

Benefits:

• Benefits including 401(k)/Paid Time Off
• Employee Wellness Program
• Comprehensive and ongoing training
• Strong company culture with career growth opportunities

Qualifications:

• Minimum 2 years' experience in a call center environment required.
• Experience in health/human services and knowledge of Medicaid preferred.
• Strong PC proficiency required.
• High School Diploma/GED required; Associates Degree preferred in social or behavioral sciences or related field.
• Bilingual skills a plus.

AHS is an Equal Opportunity Employer.

Please visit our website for more information: www.automated-health.com

"The Enlightened Choice in Health Service Management"