Call Center/Customer Service Rep

ahscareers; Akron (OH); Remote; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health/Dental/Vision

401(k)

Paid Time Off

Wellness program

Training

Career growth

Job summary

Automated Health Systems is seeking a Customer Service Representative to assist individuals with information and support regarding benefits. This remote role requires you to be comfortable working from home while coordinating equipment pickup in Pittsburgh, PA.

The position emphasizes providing accurate information, high-quality service, and a willingness to learn about Medicaid and health services. Strong PC skills and a HS diploma are required; bilingual abilities are a plus.

Qualifications

• Minimum 2 years of call center experience.
• Healthcare knowledge or Medicaid preferred.
• Strong PC proficiency required.
• HS Diploma or GED; associates preferred in related field.
• Bilingual skills are a plus.

Responsibilities

• Assisting individuals with information and support regarding benefits.
• Providing accurate and consistent information.
• Providing quality customer service and support.

Skills

Call center experience

Healthcare knowledge

Computer skills

Bilingual

Education

High School Diploma/GED

Associates Degree in social or behavioral sciences or related field

Job description

Automated Health Systems has Customer Service Representative positions available. These positions are remote but will require you to pick up equipment in Pittsburgh, PA.

Responsibilities:

• Assisting individuals with information and support regarding benefits.


• Providing accurate and consistent information.


• Providing quality customer service and support.

Benefits:

• Health/Dental/Vision/401(k)/Paid Time Off


• Employee Wellness Program


• Comprehensive and ongoing training


• Strong company culture with career growth opportunities

Qualifications:

• Minimum 2 years' experience in a call center environment required.


• Experience in health/human services and knowledge of Medicaid preferred.


• Strong PC proficiency required.


• High School Diploma/GED required; Associates Degree preferred in social or behavioral sciences or related field.


• Bilingual skills a plus.

AHS is an Equal Opportunity Employer.

Please visit our website for more information: www.automated-health.com

\"The Enlightened Choice in Health Service Management\"