California & Nevada Group Underwriter – Fast-Paced

Paycom

Orange (CA)

On-site

USD 52,000 - 66,000

Full time

11 days ago
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Job summary

Paycom in California seeks an experienced administrative specialist to review California and Nevada cases, enter data in the carrier system or Excel, and ensure rapid turnaround in a fast-paced environment.

You will support the Team Lead with pre-sale inquiries, provide excellent customer service to brokers, carriers and clients, and test underwriting system changes. Regular on-site attendance and overtime during peak months are required.

Qualifications

  • Attention to Detail and have Sense of Urgency.
  • Excellent Time Management, Organization Skills and Problem Solving Skills.
  • Strong Customer Service Skills: telephone, e-mail and in person.
  • Computer literate: adapt to carrier software and internal software.
  • 10 key, 45 WPM, Word and Excel.
  • Highly, motivated team player.
  • Excellent grammar and spelling.
  • Ability to interface with Brokers, Carriers and Clients in a professional manner.

Responsibilities

  • Review and complete California and Nevada cases with accuracy in a fast paced environment.
  • Enter case into carrier’s online system if applicable or excel spreadsheet.
  • Meet 24 hour turn time on each case and pending items.
  • Assist Team Lead or Manager with Pre-Sale Questions or projects as needed.
  • Provide excellent Customer Service to internal and external customers.
  • Subject matter expert. Review and test underwriting system changes before they are implemented.
  • On-site regular attendance and punctuality are essential functions of the job.
  • Performs other business tasks or functions as assigned.

Skills

Attention to Detail
Time Management
Organization
Problem Solving
Customer Service
Typing Speed 45 WPM
MS Word
MS Excel
English Communication
Professional Interaction

Education

High School Diploma
College preferred or equivalent experience

Tools

Carrier software
Internal software
10-key

Job description

Paycom in California seeks an experienced administrative specialist to review California and Nevada cases, enter data in the carrier system or Excel, and ensure rapid turnaround in a fast-paced environment.

You will support the Team Lead with pre-sale inquiries, provide excellent customer service to brokers, carriers and clients, and test underwriting system changes. Regular on-site attendance and overtime during peak months are required.

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