Group Underwriter: Fast-Paced CA/NV, 24h Turn Time

Paycom - ATS; Orange (CA); On-site; USD 40,000 - 60,000; Full time

Job summary

Paycom - ATS seeks a detail-oriented coordinator to review and finalize insurance-related cases for California and Nevada. The role requires accurate data entry into the carrier system or Excel, with a strict 24-hour turnaround time.

Strong communication and customer service skills are essential to liaise with brokers, carriers, and clients. Overtime is mandatory during peak volume periods; on-site attendance is expected.

Qualifications

• Attention to detail and sense of urgency.
• Excellent time management, organization, and problem-solving skills.
• Strong customer service, communication, and professional demeanor.
• Proficient computer skills; able to adapt to carrier and internal software.

Responsibilities

• Review and complete California and Nevada cases with accuracy in a fast-paced environment.
• Enter case into carrier’s online system or Excel spreadsheet.
• Meet 24-hour turnaround time on each case and pending items.
• Provide excellent customer service to internal and external customers.
• Assist Team Lead or Manager with Pre-Sale questions or projects.

Skills

Attention to detail

Time management

Organization skills

Problem solving

Customer service

Communication skills

Typing/10-key 45 WPM

Computer literacy

Team player

Grammar and spelling

Education

High School Diploma

College preferred or equivalent

Tools

Carrier software

Internal software

Excel

Word

Job description

Paycom - ATS seeks a detail-oriented coordinator to review and finalize insurance-related cases for California and Nevada. The role requires accurate data entry into the carrier system or Excel, with a strict 24-hour turnaround time.

Strong communication and customer service skills are essential to liaise with brokers, carriers, and clients. Overtime is mandatory during peak volume periods; on-site attendance is expected.