Group Underwriter — Fast-Paced, Overtime Required

Word & Brown Companies; Orange (CA); On-site; USD 42,000 - 62,000; Full time

Job summary

Word & Brown Companies seeks a detail-oriented candidate to review California and Nevada cases, enter data and ensure rapid turnaround. The role emphasizes accuracy, customer service, and collaboration with Brokers and Carriers.

You will support underwriter system tests, assist the team on pre-sale items, and maintain punctual attendance in an on-site environment with heavy volume during peak periods.

Qualifications

• Attention to detail and sense of urgency.
• Excellent time management, organization and problem solving.
• Strong customer service skills: phone, email and in person.
• Computer literate: adapt to carrier software and internal software.
• 10-key, 45 WPM, Word and Excel.
• Highly motivated team player.
• Excellent grammar and spelling.

Responsibilities

• Review and complete California and Nevada cases with accuracy in a fast paced environment.
• Enter case into carrier’s online system or Excel spreadsheet.
• Meet 24 hour turnaround time on each case and pending items.
• Assist Team Lead or Manager with Pre-Sale questions or projects.
• Provide excellent customer service to internal and external customers.
• Subject matter expert: review and test underwriting system changes before implementation.
• On-site regular attendance and punctuality are essential.
• Perform other business tasks as assigned.

Skills

Attention to detail

Sense of urgency

Time management

Organization

Problem solving

Customer service

Computer literacy

Typing 10-key

45 WPM

Word & Excel

Team player

Professional communication

Education

High School diploma

College preferred

Tools

Carrier software

Internal software

Job description

Word & Brown Companies seeks a detail-oriented candidate to review California and Nevada cases, enter data and ensure rapid turnaround. The role emphasizes accuracy, customer service, and collaboration with Brokers and Carriers.

You will support underwriter system tests, assist the team on pre-sale items, and maintain punctual attendance in an on-site environment with heavy volume during peak periods.