CAH Administrative Assistant – Higher Ed Office Support

Delaware County Community College; Marple Township (PA); On-site; USD 35,000 - 45,000; Full time

Job summary

Delaware County Community College is seeking a full-time Administrative Assistant in the Communication, Arts & Humanities division. This role provides clerical and administrative support to the Dean and division, maintaining policies and procedures, coordinating events, and serving as a point of contact for internal and external stakeholders.

The Administrative Assistant will manage calendars, assist faculty and students, handle sensitive records, coordinate scheduling and textbook orders, and

Qualifications

• Minimum 2+ years of administrative/office management related experience, technical training, or equivalent combination of education & experience.
• Prior related experience supporting an academic division in an educational setting is preferred.
• Associates degree preferred; High School diploma/GED required.

Responsibilities

• Answer phones/retrieve messages from voicemail.
• Assist all faculty and students.
• Post class cancellations on DelaGATE daily.
• Coordinate and manage the deans' calendars, schedule meetings and ensure all appointments and meetings are communicated efficiently.
• Manage records pertaining to student conduct and other sensitive data.
• Conduct phone outreach and inquiries on behalf of the Deans.
• Maintain an up-to-date roster of active PT faculty with current contact information.
• Assist the Deans with course scheduling.
• Coordinate textbook ordering for PT faculty.
• Maintain master list of faculty class observations for Dean/Asst. Dean/Discipline Coordinators.
• Collect electronic copies of syllabi from PT and FT faculty at beginning of every semester.
• Collect gradebooks electronically from PT faculty at the end of every semester.
• Distribute semester contracts to PT faculty and track contract responses.
• Order office supplies online/order paper for copiers/maintain supply cabinet in department.
• Create nametags for new hire mailboxes and organize department mailboxes every semester.
• Send out informational memos to PT and FT faculty.
• Screen student complaints/make sure online grievance process is followed.
• Assist with occasional evening Division programs.
• Assist in the onboarding process for adjunct faculty.
• Crosstrain in use of Banner applications for student registration/class creation.
• Assist with any special projects that may arise in CAH department.
• Assist Dean and Assistant Dean on an as-needed basis.
• Perform other duties as assign

Skills

Customer service

Office administration

Communication

Education

High School diploma/GED

Associates degree preferred

Tools

Banner applications

DelaGATE

Job description

Delaware County Community College is seeking a full-time Administrative Assistant in the Communication, Arts & Humanities division. This role provides clerical and administrative support to the Dean and division, maintaining policies and procedures, coordinating events, and serving as a point of contact for internal and external stakeholders.

The Administrative Assistant will manage calendars, assist faculty and students, handle sensitive records, coordinate scheduling and textbook orders, and