Cage / PC Attendant - Part Time

The Mint Gaming Hall Kentucky Downs; Franklin (KY); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Wage + tips

Weekly Pay

401K with Company Match

BIG FUN

Job summary

The Mint Gaming Hall Kentucky Downs in Franklin, KY is seeking a Cage Team Member to join our team. You will handle guest transactions, maintain accuracy, and help safeguard cage assets while delivering high service standards.

Expect to work a variety of shifts, assist guests with promotions, and collaborate with Cage management to ensure compliance. A strong focus on cash handling, integrity, and teamwork is essential for success in this role.

Qualifications

• High school diploma or GED required.
• 1–3 years related experience required.
• Must be 21 years of age or older.
• Must pass all required pre-screening and background checks.
• Internal candidates must have been in their current position for at least six months and meet promotion policy.
• Ability to work a variety of shifts including day, swing, late-night, weekend, and holiday shifts.
• Must obtain and maintain a valid Kentucky gaming/racing license.

Responsibilities

• Communicates operational information and updates to keep Cage management informed.
• Maintains accurate handling of guest and company funds by processing transactions and documentation.
• Maintains bank balance and safeguards cage assets.
• Assists guests with inquiries and informs about current promotions and events.
• Conducts transaction verifications to avoid discrepancies and ensure compliance.
• Reports machine/software issues to Cage management; may perform minor repairs under supervision.
• Provides training to other Team Members as requested by Cage management.
• Reports infractions of policies to Cage management immediately.
• Delivers BIG Service to internal guests and maintains professional relationships with managers and staff.

Skills

Customer service

Interpersonal skills

Attention to detail

Cash handling

Guest service

Education

High school diploma or GED

Job description

Location: Franklin, KY

Job Id:798

# of Openings:1

BIG BENEFITS OF WORKING AT THE MINT:

• Wage: $16.00 per hour + tips
• Weekly Pay
• 401K with Company Match
• We have BIG FUN!

JOB RESPONSBILITES:

• Consistently communicates operational information and updates based on shift worked to keep all Cage management informed.
• Maintains accurate handling of guest and company funds by processing all transactions and documentation in accordance with all regulations, company, and department policies and procedures.
• Maintains bank balance and safeguards cage assets.
• Assists guests with inquiries and advises on current property promotions and events.
• Assists the Cage management, by conducting transaction verifications to avoid discrepancies, and ensure procedural compliance.
• Addresses machine and/or equipment and/or software malfunctions and reports any discrepancies to the Cage Manager and/or Director of Cash Operations immediately. May conduct minor repairs under the supervision of Cage management.
• Immediately reports any issues, concerns, or needs for assistance to Cage management.
• Provides training to other Team Members at the request of the Cage management.
• Informs Cage management of any infractions of company or department policies and/or procedures immediately.
• To provide BIG Service to internal guests and ensure their complete satisfaction, inclusive of greeting and interacting with guests in a friendly and enthusiastic manner, anticipating and meeting guest needs and preferences, remaining calm and professional when dealing with guests that are difficult or upset.
• The ability to develop and maintain professional, trusting, and positive working relationships with managers, supervisors, staff, coworkers, guests, and vendors.

EDUCATION AND EXPERIENCE:

• High school diploma or general education degree required
• 1 – 3 years related experience required
• Must be 21 years of age or older
• Must pass all required pre-screening and background checks.
• Internal candidates must have been in their current position for at least six months and meet the eligibility requirements as outlined in the Transfer and Promotion policy.
• Ability to work a variety of shifts, this includes day, swing, late-night, weekend, and holiday shifts as scheduled.
• Must be able to obtain and maintain a valid Kentucky gaming/racing license.

The Mint Gaming Hall at Kentucky Downs is an equal opportunity employer (EOE). Qualified applicants are considered for employment without regard to race, color, religion, sex, national origin, age, marital status, disability, sexual orientation, or any other characteristic protected by state or federal law.