Cafe Counter Attendant

The Mint Gaming Hall; Franklin (KY); On-site; USD 22,000 - 34,000; Full time

Benefits offered by this job

Competitive Health, Dental and Medical Benefits

Fully paid company life insurance

401K with Company Match

FSA/HSA

Fun working environment

Job summary

A gaming and entertainment venue in Kentucky seeks enthusiastic Team Members to provide excellent service and maintain guest satisfaction. Responsibilities include greeting guests, operating cash registers, and ensuring a clean environment. Candidates should have a high school diploma (or GED preferred) and be at least 18 years old. This role requires flexibility for various shifts, including weekends and holidays, along with a valid Kentucky gaming/racing license.

Qualifications

• Must be 18 years of age or older.
• Ability to work a variety of shifts including nights and weekends.
• Must pass all required pre-screening and background checks.
• Ability to work a variety of shifts including day, swing, late-night, weekend and holidays.
• Must obtain and maintain a valid Kentucky gaming/racing license.

Responsibilities

• Greet all guests in a friendly and approachable manner.
• Operate a cash register and receive payment from guests.
• Maintain a clean and orderly work area.
• Deliver guest orders and condiments.
• Bus and disinfect tables quickly; maintain dining room floors.
• Restock supplies and merchandise as needed.
• Upsell and inform guests about products with enthusiasm.
• Maintain cleanliness and safety of work area and equipment.
• Report maintenance or safety concerns to supervisor promptly.
• Support team members by sharing knowledge and assisting with guest interactions.
• Work in a fast-paced, flexible, high-volume environment.

Skills

Customer service skills

Cash handling

Teamwork

Communication

Education

High school diploma or GED preferred

Job description

BIG BENEFITS OF WORKING AT THE MINT:

• Competitive Health, Dental and Medical Benefits
• Fully paid company life insurance
• 401K with Company Match
• FSA/HSA
• We have BIG FUN!

JOB RESPONSIBILITIES:

• Greet all guests in a friendly and approachable manner.
• Operates a cash register and receives payment from guests in cash, gift card or comp.
• Accurately counts and provides change to guests as required.
• Delivering guest orders and condiments to the guest
• Bus and properly disinfect tables as quickly as possible.
• Sweep and maintain dining room floors.
• Adheres to all cash handling and comp policies and procedures.
• Restocks supplies and merchandise as needed throughout the shift.
• Identifies opportunities to upsell and influences guest’s decisions through product knowledge and enthusiasm for the sale.
• Maintains the work area and equipment in a clean and orderly condition and follows prescribed safety regulations.
• Reports any maintenance or safety concerns to supervisor in a timely manner.
• Provide support to fellow team members through sharing of knowledge, helping to complete tasks and/or assisting in guest interactions.
• Demonstrates the ability and willingness to work in a fast-paced, flexible, and high-volume environment.
• To provide BIG Service to guests and ensure their complete satisfaction, inclusive of greeting and interacting with guests in a friendly and enthusiastic manner, anticipating and meeting guest needs and preferences, remaining calm and professional when dealing with guests that are difficult or upset.

EDUCATION AND EXPERIENCE:

• High school diploma or general equivalency diploma (GED) preferred.
• Must be 18 years of age or older.
• Must pass all required pre-screening and background checks.
• Internal candidates must meet the eligibility requirements as provided in the Transfer and Promotion policy.
• Ability to work a variety of shifts, this includes day, swing, late-night, weekend, and holiday shifts as scheduled.
• Must be able to obtain and maintain a valid Kentucky gaming/racing license.

The Mint Gaming Hall is an equal opportunity employer (EOE). Qualified applicants are considered for employment without regard to race, color, religion, sex, national origin, age, marital status, disability, sexual orientation, or any other characteristic protected by state or federal law.