Counter Attendant

The Mint Gaming Hall Bowling Green; Bowling Green (KY); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

Competitive Health, Dental and Medical Benefits

Fully paid company life insurance

401K with Company Match

FSA/HSA

Fun work environment

Job summary

A local gaming establishment in Bowling Green is seeking friendly and dedicated individuals for guest service roles. Candidates must be at least 18 years old and should have a high school diploma or GED preferred. Responsibilities include greeting guests, operating cash registers, and providing support in a fast-paced environment. This job necessitates flexible work hours, including nights and weekends, along with maintaining a clean work area and ensuring guest satisfaction. Applicants must also pass required background checks and obtain a Kentucky gaming/racing license.

Qualifications

• Must be 18 years of age or older.
• Must pass all required pre-screening and background checks.
• Ability to work a variety of shifts, including days, nights, weekends, and holidays.
• Must obtain and maintain a valid Kentucky gaming/racing license.
• Ability to work a variety of shifts including day, swing, late-night, weekend and holiday shifts.
• Must be able to obtain and maintain a valid Kentucky gaming/racing license.

Responsibilities

• Greet all guests in a friendly and approachable manner.
• Operate a cash register and receive payment from guests.
• Accurately count and provide change to guests as required.
• Deliver guest orders and condiments.
• Bus and disinfect tables quickly.
• Sweep and maintain dining room floors.
• Adhere to cash handling policies.
• Restock supplies and merchandise as needed.
• Identify upselling opportunities and influence guests' decisions.
• Maintain the work area clean and orderly.
• Report maintenance or safety concerns to supervisor.
• Support fellow team members and assist in guest interactions.
• Work in a fast-paced, flexible, high-volume environment.
• Provide exceptional service to guests.

Education

High school diploma or general equivalency diploma (GED) preferred

Must be 18 years of age or older

Must pass all required pre-screening and background checks

Ability to obtain Kentucky gaming/racing license

Flexible shifts including day, swing, late-night, weekend, holidays

Job description

• Competitive Health, Dental and Medical Benefits
• Fully paid company life insurance
• 401K with Company Match
• FSA/HSA
• We have BIG FUN!

Job Responsibilities

• Greet all guests in a friendly and approachable manner.
• Operates a cash register and receives payment from guests in cash, gift card or comp.
• Accurately counts and provides change to guests as required.
• Delivering guest orders and condiments to the guest
• Bus and properly disinfect tables as quickly as possible.
• Sweep and maintain dining room floors.
• Adheres to all cash handling and comp policies and procedures.
• Restocks supplies and merchandise as needed throughout the shift.
• Identifies opportunities to upsell and influences guest’s decisions through product knowledge and enthusiasm for the sale.
• Maintains the work area and equipment in a clean and orderly condition and follows prescribed safety regulations.
• Reports any maintenance or safety concerns to supervisor in a timely manner.
• Provide support to fellow team members through sharing of knowledge, helping to complete tasks and/or assisting in guest interactions.
• Demonstrates the ability and willingness to work in a fast-paced, flexible, and high-volume environment.
• To provide BIG Service to guests and ensure their complete satisfaction, inclusive of greeting and interacting with guests in a friendly and enthusiastic manner, anticipating and meeting guest needs and preferences, remaining calm and professional when dealing with guests that are difficult or upset.

Education and Experience

• High school diploma or general equivalency diploma (GED) preferred.
• Must be 18 years of age or older.
• Must pass all required pre-screening and background checks.
• Internal candidates must meet the eligibility requirements as provided in the Transfer and Promotion policy.
• Ability to work a variety of shifts, this includes day, swing, late-night, weekend, and holiday shifts as scheduled.
• Must be able to obtain and maintain a valid Kentucky gaming/racing license.

Equal Opportunity Employment

The Mint Gaming Hall is an equal opportunity employer (EOE). All qualified applicants are considered for employment without regard to race, color, religion, sex, national origin, age, marital status, disability, sexual orientation, or any other characteristics protected by state or federal law.