Counter Attendant

The Mint Gaming Hall; Bowling Green (KY); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Competitive Health, Dental and Medical Benefits

Fully paid company life insurance

401K with Company Match

FSA/HSA

Fun working environment

Job summary

A leading entertainment provider in Kentucky is seeking a full-time Counter Attendant. In this entry-level role, you will greet guests with friendliness, operate cash registers, and provide exceptional customer service. Strong cash handling skills and a friendly demeanor are essential. Candidates must be at least 18 years old, have a high school diploma or GED, and be able to pass background checks. Join us to create positive guest experiences and be part of a dynamic team.

Qualifications

• Must be 18 years of age or older.
• Ability to work a variety of shifts, including weekends and holidays.
• Must pass all required pre‑screening and background checks.

Responsibilities

• Greet all guests in a friendly and approachable manner.
• Operate a cash register and receive payment from guests.
• Restock supplies and merchandise as needed.

Skills

Friendly demeanor

Cash handling

Customer service

Education

High school diploma or GED

Job description

Join to apply for the Counter Attendant role at The Mint Gaming Hall

4 weeks ago Be among the first 25 applicants

Benefits

• Competitive Health, Dental and Medical Benefits
• Fully paid company life insurance
• 401K with Company Match
• FSA/HSA
• We have BIG FUN!

Job Responsibilities

• Greet all guests in a friendly and approachable manner.
• Operate a cash register and receive payment from guests in cash, gift card or comp.
• Accurately count and provide change to guests as required.
• Deliver guest orders and condiments to the guest.
• Bus and properly disinfect tables as quickly as possible.
• Sweep and maintain dining room floors.
• Adhere to all cash handling and comp policies and procedures.
• Restock supplies and merchandise as needed throughout the shift.
• Identify opportunities to upsell and influence guest’s decisions through product knowledge and enthusiasm for the sale.
• Maintain the work area and equipment in a clean and orderly condition and follow prescribed safety regulations.
• Report any maintenance or safety concerns to supervisor in a timely manner.
• Provide support to fellow team members through sharing of knowledge, helping to complete tasks and/or assisting in guest interactions.
• Demonstrate the ability and willingness to work in a fast‑paced, flexible, and high‑volume environment.
• Provide BIG Service to guests and ensure their complete satisfaction, including greeting and interacting with guests in a friendly and enthusiastic manner, anticipating and meeting guest needs and preferences, remaining calm and professional when dealing with guests that are difficult or upset.

Education & Experience

• High school diploma or GED preferred.
• Must be 18 years of age or older.
• Must pass all required pre‑screening and background checks.
• Internal candidates must meet eligibility requirements as provided in the Transfer and Promotion policy.
• Ability to work a variety of shifts, including day, swing, late‑night, weekend, and holiday shifts as scheduled.
• Must be able to obtain and maintain a valid Kentucky gaming/racing license.

The Mint Gaming Hall is an equal opportunity employer (EOE). All qualified applicants are considered for enrollment without regard to race, color, religion, sex, national origin, age, marital status, disability, sexual orientation, or any other characteristics protected by state or federal law.

Seniority level

Entry level

Employment type

Full‑time

Job function

Management and Manufacturing

Industries: Entertainment Providers