Security Officer Cumberland Run

The Mint Gaming Hall Cumberland; Corbin (KY); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Weekly Pay

Bonuses up to $2000 first year

Health benefits starting at $30/week

Fully paid life insurance

401K with Company Match

FSA/HSA

Job summary

The Mint Gaming Hall Cumberland in Corbin, KY is seeking a Security Officer Cumberland Run. This full-time position requires patrolling, guest escort, and coordination with authorities to maintain a safe environment. The role emphasizes customer service, incident documentation, and adherence to safety procedures.

Eligible applicants should have a high school diploma or GED, be 18+, pass background checks, and obtain required work cards. Shifts include day, swing, night, weekends, and holidays.

Qualifications

• High school diploma or GED preferred.
• Must pass background checks.
• Must be able to obtain required work cards and non-gaming registration.
• Able to work day, swing, night, weekend, and holiday shifts.

Responsibilities

• Gives directions and escorts guests as needed.
• Assists civil and law enforcement authorities as required.
• Assists with jackpot verifications when necessary.
• Escort money and individuals in money-handling roles.
• Provide emergency first aid to guests and team members as needed.
• Patrols property to identify safety hazards and security gaps.
• Interviews and documents incidents per policy.
• Record lost and found details of people and incidents.
• Operate security radio professionally and promptly.
• Maintain attendance and adhere to policies.
• Remain calm and professional in high-speed environments.
• Deliver big service by greeting and anticipating guest needs.
• Develop professional relationships with staff and guests.
• Ensure tasks are completed accurately and on time.
• Follow safety policies and report unsafe conditions.

Education

High School Diploma or GED

Job description

Position:Security Officer Cumberland Run

Location: Corbin, KY

Job Id:497

# of Openings:1

BIG BENEFITS OF WORKING AT THE MINT:

• Wage:$16.00 per hour
• Weekly Pay
• Up to $2000 in bonuses your first year
• Competitive Health, Dental and Medical Benefits starting at $30/week
• Fully paid company life insurance
• 401K with Company Match
• FSA/HSA
• We have BIG FUN!

JOB RESPONSIBILITIES:

• Gives directions and provides escort to guests in need.
• Provides assistance to civil and law enforcement authorities.
• Assists with jackpot verifications as needed.
• Regularly provides escorts of money and persons in money handling positions.
• Provides emergency first aid to guests and team members as necessary.
• Patrols all sections of the property to identify safety hazards and breaks in security standards.
• Interviews, investigates, and documents all applicable incidences in accordance with company policy.
• Records lost and found detailed descriptions of people and incidents.
• Utilize the security radio as instructed and always in a professional manner.
• Meets the attendance guidelines of the department and adheres to departmental and company policies.
• The ability and willingness to work in a fast-paced and high-volume environment.
• To provide BIG Service to guests and ensure their complete satisfaction, inclusive of greeting and interacting with guests in a friendly and enthusiastic manner, anticipating and meeting guest needs and preferences, remaining calm and professional when dealing with guests that are difficult or upset.
• The ability to develop and maintain professional, trusting, and positive working relationships with managers, supervisors, staff, coworkers, guests, and vendors.
• The ability and willingness to ensure that work activities are completed accurately, efficiently, and in a timely manner.
• The ability to work safely. This includes clearly understanding and following company safety policies and procedures, completing work in a safe manner, caring about safety of self and others, responding appropriately in an emergency, and reporting unsafe conditions.
• Maintain regular attendance at scheduled shift and staff meetings
• Maintain professionalism and a friendly and approachable demeanor throughout the shift.
• Assist with training/mentoring of new team members as requested.
• Maintain all appearance standards in accordance with established uniform and appearance guidelines.
• Inform manager on duty of any irregularities and unusual situations when they occur.

EDUCATION AND EXPERIENCE:

• High school diploma or general equivalency diploma (GED) preferred.
• Internal candidates must meet the eligibility requirements as provided in the Transfer and Promotion policy.
• Ability to work a variety of shifts, this includes day, swing, late-night, weekend, and holiday shifts as scheduled.
• Must be able to obtain required work cards, and non-gaming registration as required by the local jurisdiction.
• Must be 18 years of age or older.
• Must pass all required background checks.

The Mint Gaming Hall is an equal opportunity employer (EOE). Qualified applicants are considered for employment without regard to race, color, religion, sex, national origin, age, marital status, disability, sexual orientation, or any other characteristic protected by state or federal law.