Cage PC Attendant - Part Time

The Mint Gaming Hall; Franklin (KY); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Wage + tips

Weekly Pay

401K with company match

Big Fun

Job summary

The Mint Gaming Hall in Kentucky Downs is seeking a Cage Operations team member to accurately handle guest and company funds, assist guests, and uphold regulatory compliance. You will communicate shift-based updates, verify transactions, and report issues promptly while delivering high-quality guest service.

Requirements include a high school diploma or GED, 21+ years, 1–3 years related experience, and the ability to obtain a Kentucky gaming license. Equal opportunity employer.

Qualifications

• High school diploma or GED required.
• 1–3 years related experience required.
• Must be 21 years or older.
• Must pass pre-screening and background checks.
• Internal candidates must have six months in current position and meet Transfer/Promotion policy.

Responsibilities

• Communicate operational information and updates based on shift.
• Handle guest and company funds following regulations and policies.
• Maintain bank balance and safeguard cage assets.
• Assist guests with inquiries and advise on promotions and events.
• Conduct transaction verifications to avoid discrepancies and ensure compliance.
• Report malfunctions to Cage management and may perform minor repairs.
• Provide training to Team Members as requested.
• Report infractions of policies to Cage management promptly.
• Provide BIG Service to internal guests, greeting and assisting with a positive attitude.
• Develop and maintain professional relationships with managers, staff, guests, and vendors.

Skills

Cash handling

Guest service

Regulatory compliance

Communication

Education

High school diploma OR GED

Job description

• Consistently communicates operational information and updates based on shift worked to keep all Cage management informed.
• Maintains accurate handling of guest and company funds by processing all transactions and documentation in accordance with all regulations, company, and department policies and procedures.
• Maintains bank balance and safeguards cage assets.
• Assists guests with inquiries and advises on current property promotions and events.
• Assists the Cage management, by conducting transaction verifications to avoid discrepancies, and ensure procedural compliance.
• Addresses machine and/or equipment and/or software malfunctions and reports any discrepancies to the Cage Manager and/or Director of Cash Operations immediately. May conduct minor repairs under the supervision of Cage management.
• Immediately reports any issues, concerns, or needs for assistance to Cage management.
• Provides training to other Team Members at the request of the Cage management.
• Informs Cage management of any infractions of company or department policies and/or procedures immediately.
• To provide BIG Service to internal guests and ensure their complete satisfaction, inclusive of greeting and interacting with guests in a friendly and enthusiastic manner, anticipating and meeting guest needs and preferences, remaining calm and professional when dealing with guests that are difficult or upset.
• The ability to develop and maintain professional, trusting, and positive working relationships with managers, supervisors, staff, coworkers, guests, and vendors.

BIG BENEFITS OF WORKING AT THE MINT:

• Wage: $16.00 per hour + tips
• Weekly Pay
• 401K with Company Match
• We have BIG FUN!

JOB RESPONSBILITIES:

• Consistently communicates operational information and updates based on shift worked to keep all Cage management informed.
• Maintains accurate handling of guest and company funds by processing all transactions and documentation in accordance with all regulations, company, and department policies and procedures.
• Maintains bank balance and safeguards cage assets.
• Assists guests with inquiries and advises on current property promotions and events.
• Assists the Cage management, by conducting transaction verifications to avoid discrepancies, and ensure procedural compliance.
• Addresses machine and/or equipment and/or software malfunctions and reports any discrepancies to the Cage Manager and/or Director of Cash Operations immediately. May conduct minor repairs under the supervision of Cage management.
• Immediately reports any issues, concerns, or needs for assistance to Cage management.
• Provides training to other Team Members at the request of the Cage management.
• Informs Cage management of any infractions of company or department policies and/or procedures immediately.
• To provide BIG Service to internal guests and ensure their complete satisfaction, inclusive of greeting and interacting with guests in a friendly and enthusiastic manner, anticipating and meeting guest needs and preferences, remaining calm and professional when dealing with guests that are difficult or upset.
• The ability to develop and maintain professional, trusting, and positive working relationships with managers, supervisors, staff, coworkers, guests, and vendors.

EDUCATION AND EXPERIENCE:

• High school diploma or general education degree required
• 1 – 3 years related experience required
• Must be 21 years of age or older
• Must pass all required pre-screening and background checks.
• Internal candidates must have been in their current position for at least six months and meet the eligibility requirements as outlined in the Transfer and Promotion policy.
• Ability to work a variety of shifts, this includes day, swing, late-night, weekend, and holiday shifts as scheduled.
• Must be able to obtain and maintain a valid Kentucky gaming/racing license.

The Mint Gaming Hall at Kentucky Downs is an equal opportunity employer (EOE). Qualified applicants are considered for employment without regard to race, color, religion, sex, national origin, age, marital status, disability, sexual orientation, or any other characteristic protected by state or federal law.