Cage Cashier: Guest-Facing Cash & Compliance Pro

The Mint Gaming Hall; Bowling Green (KY); In loco; USD 19.000 - 25.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health and dental benefits

Life insurance

401K with company match

FSA/HSA

Weekly pay

Descrizione del lavoro

The Mint Gaming Hall in Bowling Green, KY is seeking a Cage Operations team member responsible for accurate cash handling, transactional integrity, and guest service. The role requires 1–3 years of related experience, a high school diploma, and the ability to obtain the Kentucky gaming license.

You will work various shifts and be part of a team focused on guest satisfaction. We offer competitive benefits, including health/dental/medical plans, a fully paid life insurance policy, a 401K with

Competenze

• High school diploma or GED required.
• 1–3 years related experience required.
• Must be 21+ years old and able to obtain Kentucky gaming/racing license.
• Must pass all required pre-screening and background checks.
• Ability to work day, swing, late-night, weekend and holiday shifts.

Mansioni

• Communicate operational information and updates to Cage management.
• Process transactions and documentation accurately per policies and procedures.
• Maintain bank balance and safeguard cage assets.
• Assist guests with inquiries and inform on promotions/events.
• Conduct transaction verifications to avoid discrepancies and ensure compliance.
• Address equipment malfunctions and report issues promptly.
• Report issues to Cage management and seek assistance as needed.
• Provide training to team members upon request.
• Ensure adherence to company policies and procedures.
• Deliver excellent service to internal guests and maintain a friendly, professional demeanor.

Conoscenze

Guest service

Cash handling

Shift work

Formazione

High school diploma or GED

Descrizione del lavoro

• Competitive Health, Dental and Medical Benefits starting at $30/week
• Fully paid company life insurance
• 401K with Company Match
• FSA/HSA
• We have BIG FUN!
  
  
  

BIG BENEFITS OF WORKING AT THE MINT:

• Wage: $16.00
• Weekly Pay
• Up to $2000 in bonuses your first year
• Competitive Health, Dental and Medical Benefits starting at $30/week
• Fully paid company life insurance
• 401K with Company Match
• FSA/HSA
• We have BIG FUN!
  
  
  

JOB RESPONSIBILITIES:

• Consistently communicates operational information and updates based on shift worked to keep all Cage management informed.
• Maintains accurate handling of guest and company funds by processing all transactions and documentation in accordance with all regulations, company, and department policies and procedures.
• Maintains bank balance and safeguards cage assets.
• Assists guests with inquiries and advises on current property promotions and events.
• Assists the Cage management, by conducting transaction verifications to avoid discrepancies, and ensure procedural compliance.
• Addresses machine and/or equipment and/or software malfunctions and reports any discrepancies to the Cage Manager and/or Director of Cash Operations immediately. May conduct minor repairs under the supervision of Cage management.
• Immediately reports any issues, concerns, or needs for assistance to Cage management.
• Provides training to other Team Members at the request of the Cage management.
• Informs Cage management of any infractions of company or department policies and/or procedures immediately.
• To provide BIG Service to internal guests and ensure their complete satisfaction, inclusive of greeting and interacting with guests in a friendly and enthusiastic manner, anticipating and meeting guest needs and preferences, remaining calm and professional when dealing with guests that are difficult or upset.
  
  
  

EDUCATION AND EXPERIENCE:

• High school diploma or general education degree required
• 1 – 3 years related experience required
• Must be 21 years of age or older
• Must pass all required pre-screening and background checks.
• Internal candidates must have been in their current position for at least six months and meet the eligibility requirements as outlined in the Transfer and Promotion policy.
• Ability to work a variety of shifts, this includes day, swing, late-night, weekend, and holiday shifts as scheduled.
• Must be able to obtain and maintain a valid Kentucky gaming/racing license
  
  
  

The Mint Gaming Hall is an equal opportunity employer (EOE). Qualified applicants are considered for employment without regard to race, color, religion, sex, national origin, age, marital status, disability, sexual orientation, or any other characteristic protected by state or federal law