Cage Operations Shift Manager — Cash Control & Leadership

Seminole Hard Rock Hotel & Casino; California; On-site; USD 70,000 - 95,000; Full time

Job summary

Hard Rock Hotel & Casino Tejon is seeking a Shift Manager for Cage Operations who will oversee all cage activities during the assigned shift and coordinate cash operations to maximize revenues and protect assets.

The role requires strong leadership, English proficiency, and solid knowledge of Excel and internal controls; you will direct staff, monitor compliance, and support audits while maintaining a safe, efficient gaming environment.

Qualifications

• Three years’ progressive cage department supervisory experience preferred.
• Bachelor’s degree in Accounting, Business, and/or equivalent preferred.
• Excellent English language skills.
• Advanced knowledge of Excel.

Responsibilities

• Monitor, develop and review policies and procedures ensuring operational requirements are met or enhanced.
• Maintain general awareness of gaming operation and compliance with policies to secure assets.
• Manage Cage & Coin department employees, enforcing policies and safeguarding assets and cash.
• Ensure knowledge and adherence to Internal Controls; align with current guidelines.
• Ensure Cage & Coin employees have tools and information to operate effectively.
• Involve in employee training, performance appraisals and corrective counseling programs.
• Maintain a teamwork-focused environment with staff satisfaction and recognition.
• Empower supervisors to carry out duties and maintain appropriate authority levels.
• Oversee staffing levels relative to business needs and budgeted FTEs; support audits.
• Maintain a clean, safe work environment and comply with safety procedures.

Skills

Leadership

Interpersonal skills

Communication skills

Attention to detail

Confidentiality

Teamwork

Analytical thinking

Education

Bachelor’s degree in Accounting, Business, and/or equivalent

Tools

Excel

Computer systems

Job description

Hard Rock Hotel & Casino Tejon is seeking a Shift Manager for Cage Operations who will oversee all cage activities during the assigned shift and coordinate cash operations to maximize revenues and protect assets.

The role requires strong leadership, English proficiency, and solid knowledge of Excel and internal controls; you will direct staff, monitor compliance, and support audits while maintaining a safe, efficient gaming environment.