Cage Operations Lead

Tortoise Rock Casino; Twentynine Palms (CA); On-site; USD 52,000 - 76,000; Full time

Job summary

Tortoise Rock Casino is seeking a Cage Supervisor to manage all Cage activities during the shift and balance the main bank at shift end. The role includes supervising Cage Supervisors, Main Bankers and CSRs, ensuring policy compliance and security of casino funds while delivering excellent guest service.

The position requires supervisory experience, familiarity with Cage operations, and ability to produce accurate daily reports.

Qualifications

• High School Degree (or GED) required.
• Two years supervisory experience required.
• One year Cage Supervisory experience preferred.
• Must be able to operate a 10-key calculator.

Responsibilities

• Provide outstanding customer service to guests and employees by upholding our mission.
• Balance Cage main bank and ensure accurate end-of-shift reconciliation.
• Maintain security and accountability of company funds in the Cage during shift.
• Supervise Cage Supervisors, Main Bankers and CSRs to ensure policy adherence.
• Prepare daily reports and safeguard assets.

Skills

Customer service

Leadership

Cash handling

Policy compliance

Education

High School Degree (or GED)

Two years supervisory experience

One year Cage Supervisory experience preferred

10-key calculator operation

Job description

Tortoise Rock Casino is seeking a Cage Supervisor to manage all Cage activities during the shift and balance the main bank at shift end. The role includes supervising Cage Supervisors, Main Bankers and CSRs, ensuring policy compliance and security of casino funds while delivering excellent guest service.

The position requires supervisory experience, familiarity with Cage operations, and ability to produce accurate daily reports.