Cage Operations & Guest Experience Lead

Derby City Gaming Downtown; Louisville (KY); On-site; USD 20,457 - 29,136; Full time

Job summary

A gaming facility in Kentucky is seeking a Cage Lead. The role involves supervising Cage operations, ensuring excellent customer service, and managing staff responsibilities. Candidates should have one to three years of experience in a cashier environment and possess management abilities. This position requires effective communication and a commitment to guest satisfaction. The work environment is dynamic, and the ability to lead a team is essential. Join a diverse team dedicated to promoting a positive gaming experience.

Qualifications

• Experience managing Cage profitability.
• Ability to maintain professional relationships.
• Willingness to assume shift responsibility.

Responsibilities

• Supervise Cage operation and Player Services.
• Ensure guest service and resolve disputes.
• Review Cage activities with leadership team.

Skills

Management abilities

Oral and written communication skills

Education

One to three years of experience in a cashier/banking environment

Valid Racing License

Job description

A gaming facility in Kentucky is seeking a Cage Lead. The role involves supervising Cage operations, ensuring excellent customer service, and managing staff responsibilities. Candidates should have one to three years of experience in a cashier environment and possess management abilities. This position requires effective communication and a commitment to guest satisfaction. The work environment is dynamic, and the ability to lead a team is essential. Join a diverse team dedicated to promoting a positive gaming experience.