Cage Operations Lead - Cash Handling & Guest Experience

Presque Isle Downs, Inc.; Henderson (KY); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading gaming establishment in Henderson, Kentucky seeks a Cage Supervisor to oversee the cage team, ensuring exceptional customer service and accurate cash handling. The ideal candidate will direct and train personnel, maintain a professional work environment, and possess at least two years' experience in a supervisory capacity. Candidates must be proficient in Microsoft Office and have a strong knowledge of cash handling procedures. Flexibility in scheduling and adherence to safety regulations are essential.

Qualifications

• Must have at least two years of experience in cash handling and supervisory abilities.
• Must have relevant work experience in a cage cashier capacity.
• Ability to operate standard office equipment and maintain accurate reports.

Responsibilities

• Oversee cage team members and support the Cage Manager.
• Ensure adherence to policies, safety regulations, and customer service excellence.
• Direct, train, and assign tasks to cage personnel.

Skills

Customer service excellence

Cash handling experience

Strong communication skills

Team player

Problem-solving skills

Education

High School diploma or GED Certification

2 years of supervisory experience

Tools

Microsoft Office

Counting equipment

Job description

A leading gaming establishment in Henderson, Kentucky seeks a Cage Supervisor to oversee the cage team, ensuring exceptional customer service and accurate cash handling. The ideal candidate will direct and train personnel, maintain a professional work environment, and possess at least two years' experience in a supervisory capacity. Candidates must be proficient in Microsoft Office and have a strong knowledge of cash handling procedures. Flexibility in scheduling and adherence to safety regulations are essential.