Cage Operations Supervisor - Shift Lead & Training

The Mint Gaming Hall; Williamsburg (KY); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Weekly pay

Bonuses

Health benefits

Life insurance

401K with company match

FSA/HSA

Big Fun

Job summary

The Mint Gaming Hall in Kentucky is seeking a Cage Operations team member to manage daily cage activities, communicate operational updates, and balance all cage assets accurately at shift changes.

You will read memos, conduct team huddles, train others, address equipment issues, and ensure compliance with key controls. The role requires 1–3 years of related experience, a high school diploma, and licensing as required.

Qualifications

• High school diploma or general education degree required.
• 1–3 years related experience required.
• Must pass all required pre-screening and background checks.
• Internal candidates must meet the eligibility requirements as provided in the Transfer and Promotion policy.
• Ability to work a variety of shifts, this includes day, swing, late-night, weekend, and holiday shifts as scheduled.
• Must be able to obtain and maintain a valid Kentucky gaming/racing license.

Responsibilities

• Consistently communicates operational information and updates based on shift worked to keep all Cage management informed.
• Reads all internal memos and huddle sheets before the shift to stay informed and conducts Team Member huddles at the request of the Cage Manager.
• Ensures the proper opening, closing, and balancing of all Cage assets and communicates any issues or concerns immediately with the Cage Manager and/or the Director of Cash Operations.
• Assists the Cage Manager, by conducting transaction verifications to avoid discrepancies, and ensure procedural compliance.
• Recommends procedural changes to the Cage Manager when necessary and assists in the communication of any updates/changes with all Team Members.
• Addresses machine and/or equipment and/or software malfunctions and reports any discrepancies to the Cage Manager and/or Director of Cash Operations immediately. May conduct minor repairs only to ensure workflow.
• Possesses a thorough knowledge of cage equipment operation and assists Team Members in the absence of the Cage Manager.
• In the absence of the Cage Manager will contact Human Resources for assistance with missing name tags to ensure compliance with company appearance standards.
• Advises the Cage Manager and/or Director of Cage Operations of any noted infractions of the appearance standards.
• Responsible and accountable for compliance with all key control standards while on duty. Immediately reports any issues, concerns, or needs for assistance to the Cage Manager and/or the Director of Cash Operations.
• Provides training to other Team Members at the request of the Cage Manager and/or the Director of Cash Operations.

Skills

Communication

Teamwork

Attention to detail

Shift flexibility

Education

High school diploma

Job description

The Mint Gaming Hall in Kentucky is seeking a Cage Operations team member to manage daily cage activities, communicate operational updates, and balance all cage assets accurately at shift changes.

You will read memos, conduct team huddles, train others, address equipment issues, and ensure compliance with key controls. The role requires 1–3 years of related experience, a high school diploma, and licensing as required.