Cage Operations Lead: Guest Service & Cash Control

Ellis Park Racing & Gaming; Henderson (KY); On-site; USD 35,000 - 50,000; Full time

Job summary

A gaming entertainment facility in Henderson, KY, seeks a Cage Supervisor to oversee the cage operations and ensure outstanding service. The role requires strong cash handling skills, the ability to train staff, and a commitment to customer satisfaction. Candidates should have at least 2 years of supervisory experience and a high school diploma or GED. Flexibility in hours is essential, including weekends and holidays. Join a diverse team at a fun workplace that values innovation and respect.

Qualifications

• High School diploma or GED Certification preferred.
• 2 years of supervisory experience in cash handling.
• Experience in cash handling or cage cashier capacity.

Responsibilities

• Direct, train, monitor, and assign tasks to cage personnel.
• Provide exceptional customer service to all patrons.
• Ensure proper customer transactions, verifying money exchanges.
• Maintain a flexible schedule for cage operations.

Skills

Customer service

Money handling

Mathematical skills

Teamwork

Problem-solving

Education

High School diploma or GED Certification

Tools

Microsoft Office

Money sorters/counters

10 key calculators

Job description

A gaming entertainment facility in Henderson, KY, seeks a Cage Supervisor to oversee the cage operations and ensure outstanding service. The role requires strong cash handling skills, the ability to train staff, and a commitment to customer satisfaction. Candidates should have at least 2 years of supervisory experience and a high school diploma or GED. Flexibility in hours is essential, including weekends and holidays. Join a diverse team at a fun workplace that values innovation and respect.