Café Team Leader: Data-Driven Barista & Profit Driver

Barnes & Noble, Inc.; Wayne (NJ); On-site; USD 27,000 - 39,000; Full time

Benefits offered by this job

Employee Discount

EAP

Sick Pay

Paid Time Off including Paid Maternity

Job summary

Barnes & Noble, Inc. in Wayne, NJ is seeking a Café Team Expert to lead the cafe team, elevate guest experiences, and train colleagues to deliver consistently high service. You will identify opportunities to improve operations and sharing knowledge to keep the cafe thriving.

Working with the Store Manager, you will implement action plans, analyze data on sales, trends, waste, and inventory, and adjust displays and procedures to drive profitability.

Qualifications

• Excellent attendance and punctuality.
• Flexibility to cover early mornings to late evenings including weekends/holidays.
• Strong communication and teamwork.

Responsibilities

• Lead cafe team and develop knowledge to create a welcoming environment for customers.
• Collaborate with Store Manager to implement and adapt cafe action plans to drive results.
• Identify data-driven opportunities to impact sales, trends, waste and inventory.
• Provide coaching to ensure efficient service and maintain standards.

Skills

Reliability attendance

Scheduling flexibility

Customer service orientation

Team leadership

Job description

Barnes & Noble, Inc. in Wayne, NJ is seeking a Café Team Expert to lead the cafe team, elevate guest experiences, and train colleagues to deliver consistently high service. You will identify opportunities to improve operations and sharing knowledge to keep the cafe thriving.

Working with the Store Manager, you will implement action plans, analyze data on sales, trends, waste, and inventory, and adjust displays and procedures to drive profitability.