Cafe Team Lead: Data-Driven Barista & Coach

Barnes & Noble Booksellers, Inc.; Creve Coeur (MO); Hybrid; USD 30,000 - 42,000; Full time

Benefits offered by this job

Employee Discount

Sick Pay

Paid Time Off

401(k) with Company Match

Comprehensive Health Benefits

Job summary

Barnes & Noble Booksellers, Inc. is seeking a Café Team Expert to lead and develop the café team within a busy bookstore environment. You’ll partner with the Store Manager to implement action plans, improve customer experience, and drive café profitability through effective staff development.

You will be expected to model dependable attendance, manage flexible scheduling, and maintain high service standards while supporting the broader bookstore team and store operations.

Qualifications

• Strong attendance and reliability are expected.
• Ability to work flexible hours, including weekends and holidays.
• Excellent customer service and teamwork.

Responsibilities

• Lead and coach café team to maintain service standards.
• Collaborate with Store Manager to implement café action plans.
• Analyze data to influence sales, waste, and inventory.
• Develop knowledge to engage customers.

Job description

Barnes & Noble Booksellers, Inc. is seeking a Café Team Expert to lead and develop the café team within a busy bookstore environment. You’ll partner with the Store Manager to implement action plans, improve customer experience, and drive café profitability through effective staff development.

You will be expected to model dependable attendance, manage flexible scheduling, and maintain high service standards while supporting the broader bookstore team and store operations.