Café Team Leader & Data-Driven Barista

Barnes & Noble, Inc.; Glendale (WI); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Employee Discount

Sick Pay

Paid Time Off including paid Maternity

Company Paid Holidays

401(k) with Company Match

Comprehensive Health Benefits (Medical

Dental and Vision

Transit

Job summary

Qualifications

• Attend reliably and lead on the café floor.
• Provide outstanding customer service and maintain a welcoming atmosphere.
• Demonstrate proactive, energetic leadership and teamwork.
• Exercise active listening and clear communication to support company initiatives.

Responsibilities

• Lead the café team and develop knowledge to improve sales and inventory management.
• Collaborate with Store Manager to implement café action plans and reach targets.
• Maintain visuals, displays, and efficient service at the register.
• Coach team on loss prevention, safety, and hygienic practices.
• Update monthly inventory and waste logs and manage café stock.

Skills

Reliable attendance

Flexible scheduling

Customer service

Positive attitude

Active listening

Communication

Leadership on floor

Barista skills

Tools

Point of Sale system

Job description