Café Team Leader & Barista Coach

Barnes & Noble Booksellers, Inc.; Aurora (OH); Hybrid; USD 19,000 - 23,000; Full time

Benefits offered by this job

Employee Discount

Sick Pay

Paid Time Off

Job summary

Barnes & Noble Booksellers, Inc. seeks a Café Team Expert to lead the café team, develop knowledge for a welcoming customer experience, and collaborate with the Store Manager to implement café action plans for profitable results.

You will master café operations, coaching the team, managing inventory, and supporting the wider Cluster as needed to deliver strong sales and guest satisfaction.

Qualifications

• Mastered drink-making skills and coffee / beverage presentation standards.
• Visual merchandising to maintain counter and floor fixtures.
• Coaching others on efficiency of order taking and speed of service.
• Bookselling support to assist the bookfloor team when available.
• Follow loss prevention procedures and maintain store safety.

Skills

Reliable attendance

Scheduling flexibility

Customer service

Positive attitude

Active listening

Team leadership

Communication

Initiative

Job description

Barnes & Noble Booksellers, Inc. seeks a Café Team Expert to lead the café team, develop knowledge for a welcoming customer experience, and collaborate with the Store Manager to implement café action plans for profitable results.

You will master café operations, coaching the team, managing inventory, and supporting the wider Cluster as needed to deliver strong sales and guest satisfaction.