Café Team Lead & Barista Coach

Barnes & Noble Booksellers, Inc.; Duluth (MN); Hybrid; USD 26,000 - 28,000; Full time

Benefits offered by this job

Employee Discount

Sick Pay

Paid Time Off

401(k) with Company Match

Comprehensive Health Benefits

Transit

Job summary

Barnes & Noble Booksellers, Inc. is seeking a Lead Barista to guide the cafe team, optimize product presentation, and ensure smooth daily operations. You will coach baristas, manage service speed, and help with stock, safety, and cleanliness in a busy bookstore environment.

The role emphasizes leadership, reliability, curiosity to learn, and a welcoming customer experience, with opportunities for growth within the company.

Qualifications

• Reliable attendance and punctuality are expected.
• Flexible scheduling to cover early mornings through late evenings.
• Positive, proactive leadership and teamwork.
• Supportive of colleagues and ready to address questions or concerns.
• Cheerful customer interactions and effective problem solving.
• Willingness to learn and develop in bookselling and cafe skills.

Responsibilities

• Lead the cafe team to maintain great product displays and efficient cafe operations.
• Coach baristas in service speed, conversations, and accuracy at the register.
• Oversee deliveries, FIFO stocking, and daily/weekly cleaning tasks.
• Support bookfloor presentation standards and loss-prevention procedures.
• Provide ongoing mentorship and escalate concerns to leadership.

Skills

Leadership

Customer service

Team coaching

Attendance

Flexibility

Communication

Tools

POS registers

FIFO & stock

Job description

Barnes & Noble Booksellers, Inc. is seeking a Lead Barista to guide the cafe team, optimize product presentation, and ensure smooth daily operations. You will coach baristas, manage service speed, and help with stock, safety, and cleanliness in a busy bookstore environment.

The role emphasizes leadership, reliability, curiosity to learn, and a welcoming customer experience, with opportunities for growth within the company.